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ios 17 update stuck on apple logo

Since beginning the IOS 17 update, my iphone 13pro has been stuck after the second appearance of the apple logo on that apple logo with about a third of the bar showing beneath for several hours. Please help.

iPhone 13 Pro, iOS 16

Posted on Oct 1, 2023 5:48 PM

Reply
Question marked as Best reply

Posted on Oct 1, 2023 5:53 PM

mossing64 Said:

"ios 17 update stuck on apple logo: Since beginning the IOS 17 update, my iphone 13pro has been stuck after the second appearance of the apple logo on that apple logo with about a third of the bar showing beneath for several hours. Please help."

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Troubleshooting a Stalled Update:


Update the iOS Using a Computer:

Plug you iPhone into a computer > Force restart the iPhone > and then complete the update using the computer. Use my User Tip:  Update your iPhone Using a Computer - User Tip


For Future Reference...

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

2 replies
Question marked as Best reply

Oct 1, 2023 5:53 PM in response to mossing64

mossing64 Said:

"ios 17 update stuck on apple logo: Since beginning the IOS 17 update, my iphone 13pro has been stuck after the second appearance of the apple logo on that apple logo with about a third of the bar showing beneath for several hours. Please help."

-------


Troubleshooting a Stalled Update:


Update the iOS Using a Computer:

Plug you iPhone into a computer > Force restart the iPhone > and then complete the update using the computer. Use my User Tip:  Update your iPhone Using a Computer - User Tip


For Future Reference...

IMPORTANT: If you have an option to update, however, then be certain you backup your iPhone first. That way, you will have something to restore your iPhone from should anything go wrong with the update

Oct 1, 2023 5:50 PM in response to mossing64

To update over the air from the phone all of these requirements must be met:

  • You need at least 10 GB of free storage for iOS 16 and later or 6 GB for iOS 15 or lower; more is better
  • You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone that supports cellular 5G (12, 13, 14 or SE 3rd edition) and has a 5G network connection
  • The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
  • The phone must not be in Low Power Mode
  • The phone must not be connected through VPN, and it may be necessary to delete any VPN apps and VPN profiles
  • The phone cannot be in Airplane mode and must have a cellular data connection
  • You cannot still have a beta of a previous version installed on the phone
  • You cannot have a previous version that was downloaded, but not installed - go to Settings/General/iPhone Storage to look; if you find an iOS installer, delete it


If you can't meet all of them you can still update using your computer.

ios 17 update stuck on apple logo

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