Lock screen disables iMessage sounds.

I recently noticed that I am no longer getting sounds from iMessage when texts arrive when on my lock screen.


I've hard reset my phone, checked all the settings in Focus, iMessage and Notifications and nothing has worked.


Anyone else experiencing this problem?

iPhone 15 Pro

Posted on Oct 1, 2023 8:59 PM

Reply
3 replies

Oct 3, 2023 6:26 PM in response to Aaronrd779

Hi Aaronrd779,


The support article Use notifications on your iPhone or iPad outlines options related to notifications in general for your device. Verify that you have enabled notifications to appear on your Lock Screen and that you have not set up a Scheduled Delivery for Messages.


You may also try changing the tone for Message notifications to see if that makes a difference if you've confirmed that Focus is not enabled and your Lock Screen is not associated with a Focus state.


Regards.


Oct 3, 2023 10:38 PM in response to Bill_T1

I have gone through these options several times.


I swiped left and ensured that Messages notifications are enabled from the lock screen.


I do not have any mutes or focuses enabled.


I checked Messages in Settings, and I also checked all of the Notifications settings in Settings.


I do not have Notification Summary enabled.


I have tried setting my text tone to the default tone.


All of these things have not worked.

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Lock screen disables iMessage sounds.

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