The speaker button no longer works to dictate. I cannot make basic phone calls as there is no sound on either end I cannot do FaceTime it disconnects right away. I also cannot speak through things like messenger as there is no audio.
iPhone 5, iOS 10
If it upgraded to iOS 15.7.9, then it is not an iPhone 5, it's an iPhone 7, 8, or X series. You can check the model by going to Settings > General > About.
It may be a failing battery. Apple recommends replacing it when it reaches 80%. To check your battery health, go to Settings > Battery > Battery Health.
iPhone Battery Replacement.
iPhone Battery Repair & Replacement - Apple Support
You can also make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
What update? iOS 10.3.4 is over 7 years old.
Your iPhone 5 is over 11 years old, it's time for a new phone.
Yes, a failing battery doesn't output the current needed to run the phone properly. It can cause many issues.
What is your battery health at? If it's near or below 80%, it can certainly cause problems.
There might be other issues as well, make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Yes, it’s an iPhone 7 (my mistake) I didn’t realize the battery could cause the certain aspects of the speaker to not function properly. He can still watch videos etc but seems like anything that would require someone talking into the phone doesn’t work.
every time I go to the Genius Bar with an issue they are never helpful and always say to restore the phone
It’s my sons phone and it just updated to 15 something
I checked and it’s at 76%. Thanks for the info. I will definitely make an appointment
After the update on my iPhone 5 I cannot make any voice calls or FaceTime, this needs to be fixed ASAP!!!
