Cannot back up my device
Hi, I cannot back up my device since the screen is blackout completely and the phone is unresponsive
iPhone 13, iOS 16
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Hello,
- Press and quickly release the volume up button.
- Press and quickly release the volume down button.
- Press and hold the side button until you see the Apple logo (could be as long as 30 seconds)
The timing is a little critical, you may have to try it several times. See this for more detail:
If your iPhone, iPad, or iPod touch won‘t turn on or is frozen
Good luck.