iPhone no longer configure to allow calls after upgrading to MacOS Sonoma

has any one encountered the following error when using an iPhone with new MacOS Sonoma " Your iPone is not configured to allow calls using this Mac"?

iMac 24″, macOS 14.0

Posted on Oct 2, 2023 7:07 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2023 7:53 AM

After two days chatting with Apple's support team I stumbled on the problem. The field "Start New Calls From" had become set to my wife's phone number. Neither Apple support nor myself had thought to check this field. Once this field was set to my phone number the problem was solved. This field some how got changed when I upgraded to MacOS Sonoma.

2 replies
Question marked as Top-ranking reply

Oct 4, 2023 7:53 AM in response to genieen16

After two days chatting with Apple's support team I stumbled on the problem. The field "Start New Calls From" had become set to my wife's phone number. Neither Apple support nor myself had thought to check this field. Once this field was set to my phone number the problem was solved. This field some how got changed when I upgraded to MacOS Sonoma.

Oct 4, 2023 6:45 AM in response to Byron S

Hello Byron S,


We can understand wanting to set up your Mac to allow phone calls. We have a few resources we believe will help. Check out this link to learn more about how to make and receive calls from your Mac: Set up your iPhone and FaceTime on Mac for phone calls - Apple Support. Use this link to make sure that your Mac settings are input correctly to allow you to make and receive calls. You may also want to use this resource to make sure that phone calls are allowed on your Mac. Allow phone calls on your iPad and Mac - Apple Support.


Make sure you meet the requirements and have enabled all the correct settings before trying to allow calls.


Before you begin
On your iPhone and your other devices, do the following (iOS 9, iPadOS 13, OS X 10.10, or later required):
* Set up FaceTime.
* Sign in with the same Apple ID.


We hope this information helps you out.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone no longer configure to allow calls after upgrading to MacOS Sonoma

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.