Shazam app won't open on iPhone

Shazam app won't open on iPhone, tried rebooting and reinstalling. It does work on iPad.

Checked for App Updates:

Checked for Storage Space

Checked for Permissions

Checked Internet Connection



iPhone 14

Posted on Oct 2, 2023 1:09 PM

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Question marked as Top-ranking reply

Posted on Oct 4, 2023 12:50 PM

Hi there pwalter1952,


If Shazam isn't working on your iPhone, make sure you're running the latest version of iOS on your iPhone, which is iOS 17.0.3. You can see the currently installed version in Settings > General > About > Software Version. If needed, learn how to update here: Update your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 4, 2023 12:50 PM in response to pwalter1952

Hi there pwalter1952,


If Shazam isn't working on your iPhone, make sure you're running the latest version of iOS on your iPhone, which is iOS 17.0.3. You can see the currently installed version in Settings > General > About > Software Version. If needed, learn how to update here: Update your iPhone or iPad - Apple Support


If this behavior persists, you'll want to reach out to Apple Support directly for further assistance. They're best-equipped to take a closer look at the issue and provide some additional guidance. This link will help you get started: Apple Support


Take care.

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Shazam app won't open on iPhone

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