Real problem with Safari and website data not being cleared

Real problem with Safari and website data not being cleared


iPad OS 17.0.2

ipad Pro 11”

iPad Pro, iPadOS 17

Posted on Oct 2, 2023 1:58 PM

Reply
1 reply

Oct 4, 2023 1:36 PM in response to Margot-r

Hey there Margot-r,


We'd like to help! The first thing we wanted to provide is the article that shows the steps to clear website data from Safari on your IPad: Clear the history, cache, and cookies from Safari on your iPhone, iPad, or iPod touch


If those are the steps you've taken, we recommend updating to iPadOS 17.0.3 as you have 17.0.2 installed. In case you needed it, this link shows how to first back up, then update: Update your iPhone or iPad


If the issue remains, let us know more details about exactly what occurs when you try the steps in the first article we shared, and we'll go from there.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Real problem with Safari and website data not being cleared

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.