Camera not working within messages app iphone 14 pro ios 16.6.1

this happened only recently. if i try to take a pic in the message app it shows a black screen camera screen. all the controls are there but screen shows black. i need to go back to camera app, take the pic and then attach it from photos.

Posted on Oct 2, 2023 5:32 PM

Reply
1 reply

Oct 4, 2023 5:43 PM in response to drzaeis

Thanks for posting in the Apple Support Communities drzaeis,


If this behavior is only occurring within the Messages app, applying the following steps for Messages app may provide a solution:


1: Close and reopen the app

Force the app to close. Then open the app to see if it works as expected.
 
2: Restart your device

Restart your iPhone or restart your iPad. Then open the app to see if it works as expected.
 
3: Check for updates

To see if updates are available for the app, open the App Store, tap your profile icon, then scroll down to see if updates are available. If updates aren't available for the app, update the software on your iPhone or iPad.

If an app on your iPhone or iPad stops responding, closes unexpectedly, or won’t open

We hope this helps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Camera not working within messages app iphone 14 pro ios 16.6.1

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.