Shazam app not working on iPhone

Surfhula Said:

"My Shazam app not working. When touched the app disappears. Please help!,: I am unable to use Shazam. The app was working yesterday and stopped today, cause unknown? All other apps work fine. The app was deleted and reinstalled with no change."

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To the OP and all readers...

Troubleshooting Shazam App Not Working on an iPhone:

Report this to Apple:

Do your Part: It is important that you provide feedback on this occurrence to Apple.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed. These are just user-to-user forums. Apple barely reads this as it is on their own time and will. So, report it. Apple will know nothing of this, if you do not report it to them.

To Provide Feedback:

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all stopped working, and how you have troubleshot this, thus far. Include the URL of this thread.
4. Proceed from there as necessary

Iphoneuser0702 Said:

"it would be nice if Apple could chime in here …. obviously this is a wide spread issue"

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Report this, as I mentioned in my above reply.

I just did a chat with Apple Support.

Solution: Go to Settings, Accessibility, Display & Text Size & turn off bold text.

Apparently from a recent update this is the walk around for the issue. It worked for me & my partners phone.

How frustrating but fixable. Good luck :)

Surfhula Said:

"My Shazam app not working. When touched the app disappears. Please help!,: I am unable to use Shazam. The app was working yesterday and stopped today, cause unknown? All other apps work fine. The app was deleted and reinstalled with no change."

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Troubleshooting an App Closing Unexpectedly:

A. Start here: If an App on your iPhone or iPad Stops Responding, Closes Unexpectedly, or won’t Open - Apple Support

B. Restart your iPhone:

Perform a a Force Restart If an app quits unexpectedly. Go here: Restart your iPhone - Apple Support

C. Redownload the App:

Having issues, redownload this app. You'd find this app directly in the app.s site of the App Store.

D. Contact the Developer:

Perhaps this is a known bug. Having issues, contact the Developer. You'd find this app directly in the app.s site of the App Store.

jasmyn01 Said:

“I just did a chat with Apple Support. Solution: Go to Settings, Accessibility, Display & Text Size & turn off bold text. Apparently from a recent update this is the walk around for the issue. It worked for me & my partners phone. How frustrating but fixable. Good luck :)”

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Shazam app not working on iPhone…

Report this as a Bug Fix to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this issue and its fix, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

Surfhula Said:

"My Shazam app not working. When touched the app disappears. Please help!,: I am unable to use Shazam. The app was working yesterday and stopped today, cause unknown? All other apps work fine. The app was deleted and reinstalled with no change."

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See the recommended solution. Report back if it works. If so, provide feedback to Apple of the fix….

Report this as a Bug Fix to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this, if you don't report it to them.

1. Go Here: Feedback - iPhone - Apple
2. Select: "Bug Report" for the "Feedback Type"
3. Comment: that this all began after installing an update. Include the URL of this thread.
4. Proceed from there as necessary

just downloaded the latest Shazam update available on Wednesday 10/11/23 and it seems to have addressed and fixed the issue of the app not loading.

After downloading the update the app works with using the bold font on my phone.

Having the same issue none of the suggestions have worked

I have the same issue as of yesterday. Reinstalled twice, powered off and on, nothing helped.

HELLO APPLE.

SHAZAM NOT WORKING. HAVE TRIED ALL SUGGESTIONS TWICE.

shazam still not working. when the app is tapped it flashes on ever so briefly then off. i’ve rebooted my phone numerous times, deleted and reinstalled the app and did the latest update….. nothing works

Very same thing problem first noticed a couple of days ago, tried all the suggestions no difference.

My partners Shazam on an I phone 8 works fine.

The app appears to open and becomes transparent for a split second and then disappears.

Same problem. Restarted, deleted and reinstalled app, shut phone off, etc …. Nothing worked. Wife has same iPhone 11, BUT DID NOT DO the last iPhone update. Shazam still functions perfectly on her phone.

IT WORKED! THANKS. Turn off BOLD TEXT. Wish I would have gone in here before I deleted app. I lost all 300 + songs. I am sure I will find again. Some were good mementoes though and may not come back around.

Turn off BOLD TEXT. Wish I would have gone in here before I deleted app. I lost all 300 + songs. I am sure I will find again. Some were good mementoes though and may not come back around.

APPLE PLZ FIX. I use BOLD text so I can seeee stuff