Shazam app not working on iPhone

I am unable to use Shazam. The app was working yesterday and stopped today, cause unknown? All other apps work fine. The app was deleted and reinstalled with no change.

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Posted on Oct 2, 2023 10:00 PM

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Posted on Oct 6, 2023 2:33 AM

I just did a chat with Apple Support.

Solution: Go to Settings, Accessibility, Display & Text Size & turn off bold text.

Apparently from a recent update this is the walk around for the issue. It worked for me & my partners phone.

How frustrating but fixable. Good luck :)

147 replies

Oct 9, 2023 4:13 PM in response to jasmyn01

jasmyn01 Said:

I just did a chat with Apple Support. Solution: Go to Settings, Accessibility, Display & Text Size & turn off bold text. Apparently from a recent update this is the walk around for the issue. It worked for me & my partners phone. How frustrating but fixable. Good luck :)

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Shazam app not working on iPhone


Report this as a Bug Fix to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come. Apple will know nothing of this issue and its fix, if you don't report it to them.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this thread.
  4. Proceed from there as necessary

Oct 2, 2023 10:28 PM in response to Surfhula

Surfhula Said:

"My Shazam app not working. When touched the app disappears. Please help!,: I am unable to use Shazam. The app was working yesterday and stopped today, cause unknown? All other apps work fine. The app was deleted and reinstalled with no change."

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Troubleshooting an App Closing Unexpectedly:

A. Start here: If an App on your iPhone or iPad Stops Responding, Closes Unexpectedly, or won’t Open - Apple Support


B. Restart your iPhone:

Perform a a Force Restart If an app quits unexpectedly. Go here: Restart your iPhone - Apple Support


C. Redownload the App:

Having issues, redownload this app. You'd find this app directly in the app.s site of the App Store.


D. Contact the Developer:

Perhaps this is a known bug. Having issues, contact the Developer. You'd find this app directly in the app.s site of the App Store.

Oct 6, 2023 7:36 PM in response to Surfhula

just discovered the Shazam app not working on my iPhone…. when I press the app… it fades out for a second … the app doesn’t load… and it goes back to my original screen


found a fix that on YouTube that does seem to work….


check to see if your text font is set to bold (as mine was)…. and slide it to off


after doing this my Shazam seems to be back


hope this helps

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Shazam app not working on iPhone

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