Apple ID Has Been Hacked

I think hackers have an old Apple ID of mine. They've changed the password and security questions (because Apple's warning emails came in the middle of the night)

I've reset the password, and I even managed to translate the security questions from Chinese, but the answers have changed, so I'm in an impasse with the hackers. I have the right password but I can't get beyond the security questions.

My problem is that I can't access Apple Support so I'm in a Catch 22 whereby I need to answer the security questions in order to solve the problem with the security questions.

Is there another way of contacting Apple Security?

Posted on Oct 3, 2023 1:51 AM

Best reply

Limnos

Level 10

411,451 points

Posted on Oct 3, 2023 3:48 AM

Read this document if you think your Apple ID has been compromised. --> If you think your Apple ID has been compromised - Apple Support

For iOS 15 or earlier, if you want to see if anyone else has access to your device or accounts, click here --> See who has access to your iPhone or iPad - Apple Support

For iOS 16 or later see how Safety Check on iPhone works to keep you safe. How Safety Check on iPhone works to keep you safe - Apple Support

Use the information in this document to check your Apple ID device list to find where you're signed in --> Check your Apple ID device list to find where you're signed in - Apple Support

Related materials:

Personal Safety User Guide

Personal Safety User Guide - Apple Support

> open the Table of Contents and review the articles

A document with general information about security and your Apple ID --> Security and your Apple ID - Apple Support

Contact Apple for help with Apple ID account security by clicking on this link --> Contact Apple for support and service - Apple Support "This article provides country-specific Apple Support contact information for customers seeking help with their Apple ID password or other security-related issues."

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Apple ID Has Been Hacked

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