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Every time i open any email it shows a blue box and a question mark. I have very important emails i need to access but i can’t because of this. I’ve tried every email app, and even loading “block all remote content”. No help at all I’m using the iPhone 13
[Re-Titled by Moderator]
iPhone 13, iOS 16
I had the same problem since IOS 17.3.1 update to 11 ProMax No images in emails just blue question marks instead. Apple tech had no solution flipped lots of switches nothing helped. Articles and chat rooms had nothing. I repeatedly reset my network and then did a phone reset no help. Very frustrating. I went to settings then mail then privacy protection. Protect mail and block all images already were off. Then on a whim disabled Hide IP Address. Images now appear. I am monitoring to determine if resolved. Don’t know why it works but it does for me. So far so good for the last 24 hours. Try it and LMN if it works for you.
I am not an Apple tech and don't have knowledge of what that is. I simply was sharing as an Iphone user experience. If yours is a Mac issue and that is a High Sierra program....as revealed when I googled HS 10.13.6 ..have you seen the online articles that state it was discontinued? There are posts at various places about that and how to update.
Tried all suggestion and still have problem on my iPad but not on my iPhone with same user name.
Running IOS version 18.0.
just go to Mail > Settings > Privacy > Uncheck the Hide IP Address box
This started happening on my MacBook Pro M3 very recently and it's ******* me off. My older iMac is fine.
It’s happening on every machine in our company… several locations.
Need touch Load content on the up left corner
I have sane issue i just talked senior advisor she didn’t know omg its this their area of expertise? Allot people complaining sane issue thanks iOS update .😡
Same here. Mine is off as well and still won’t work. I’ve even went through and fixed or did that for gmail and outlook and it still is showing the ?
I’m on iPhone 13 as well.. same problem no resolve
This worked for me, thanks!
That worked for me too…. I tried everything else with no avail! I stumbled across your solution and it worked for me.. thanks!
Disabling ‘Hide IP address’ worked for me also. Thanks
This worked for me, obviously I had the same problem. Thanks
Open mail > Preferences > Privacy > Uncheck 'Protect Mail Activity - MUST RESTART COMPUTER AFTER THESE STEPS HAVE BEEN COMPLETED
?
To which off the question mark in blue box , just go to Mail > Settings > Privacy > Uncheck the Hide IP Address box .
That is it problem solved.
Why do I see a Blue box and not able to access emails on my iPhone?
