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Level 1

18 points

I can't add a mail account

In my mail settings I click accounts and then everything is grayed out I've tried to restart and completely reset my iPad but nothing is working

iPad, iPadOS 17

Posted on Oct 3, 2023 1:02 PM

Top-ranking reply

Community+ 2025

Level 10

294,508 points

Posted on Oct 3, 2023 4:17 PM

If you are unable to access Mail settings, check your ScreenTime settings:

Settings > ScreenTime > Content & Privacy Restrictions > Account Changes - set to Allow

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