What happened to iCloud access after Sonoma OS update?

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Pj92067 Author

Level 1

4 points

What happened to iCloud access after Sonoma OS update?

I just update to Sonoma OS. I went to access my folders in iCloud. It shows all fodder needs to be downloaded. I click on the folder and it empty.

Posted on Oct 3, 2023 8:19 PM

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Answer 1

Top-ranking reply

Pj92067 Author

Level 1

4 points

Oct 5, 2023 10:21 PM in response to Pj92067

Yes, I did change ID on a phone. I did not know it changed all ID. I figured it out. I was able to get access after I changed back my ID and restart my computer to get access again.

Thank you for your reply.

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Answer 2

Pj92067 Author

Level 1

4 points

Oct 5, 2023 10:54 PM in response to Pj92067

Thank you for your reply.

Yes, I did changed an ID on an iphone. I did not know it changed all ID. I figured it out. I was able to get access after I changed back my ID and restart my computer.

When I got MacBook Pro 14, it ddid not give me the option to save my files/data on the local HD. It only gave me the option to save on iCloud. If I do not have internet access, then I am not sure if I can access my data. I would like to setup a folder to keep all my data on my computer HD and sync to iCloud every week to ensure I control what I want to keep in iCloud. Do I go to Macintosh HD-Users-myname-MacHD Document(Create the new folder). If I do that, how come it does not show up on the left side of Finder? Do I instead create a new folder in Desktop? Can you let me know how to setup the folder to save on HD?

Thank you in advance for your assistance.

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Answer 3

Rigo_O86

Community Specialist

Oct 6, 2023 6:53 AM in response to Pj92067

Hi Pj92067,

It's not possible to save files only to iCloud.

If you use iCloud Drive to safe your files, they save locally and are then synced when internet connection is available.

If you're worried about missing some files, turn off any type of Optimize Storage options for iCloud.

Learn more here:

Optimize storage space on your Mac

If you need more help with configuring your files settings, contact Apple Support for assistance:

Get Support

Thanks for using the Apple Support Communities.

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Answer 4

Jeff_W.

Community Specialist

Oct 5, 2023 3:24 PM in response to Pj92067

Hello Pj92067,

Welcome to Apple Support Communities. We understand the importance of getting this issue resolved, and we'd like to help. To get started, we'd like to gather some information to better understand this situation:

Are you able to access the contents of these folders on your Mac or any other Apple devices like an iPhone or iPad?
Did you recently sign out of your Apple ID on iCloud?

Please check out this helpful link:

Access and manage your files in iCloud Drive

We hope this information is useful. Kind regards.

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What happened to iCloud access after Sonoma OS update?

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