The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Recently moved iTunes app to a new laptop PC. I click on "Authorize", and a Apple login window pops up. It auto-populates an ancient email address instead of the current ID I have used for years. I enter my current ID and password. The same Unauthorized message continues to reappear.
Windows, Windows 10
Sign in with the account it's asking for or delete and redownload the tracks you're trying to sync. Authorizing it for content bought under one Apple ID won't carry over to that from another.
(245358)
Sign in with the account it's asking for or delete and redownload the tracks you're trying to sync. Authorizing it for content bought under one Apple ID won't carry over to that from another.
(245358)
On new PC, when I attempt to sync to iphone or ipod, get popup saying this computer is no longer authorized. I click on "Authorize" and a login screen appears. More...
