You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 15 WiFi painfully slow.

Upgraded to an iPhone15 from an iPhone X (yes, really) and ever since the wifi connection is awful. Pages that loaded perfectly on the same WiFi with my iPhone X, will load very slow if at all. More often than not, I end up getting frustrated with the slowness that I just exit out of the app or site. It’s really bad and I’m not sure if this is a settings problem or if my WiFi chip might be defective??

iPhone 15 Pro Max, iOS 17

Posted on Oct 4, 2023 4:37 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 5, 2023 5:20 AM

I just up graded to the 15 pro lase week and my wife to the 15 pro max this week and the down load speed is so slow on wifi that we have to stay on data.

is there a update coming?

58 replies

Oct 4, 2023 4:55 PM in response to xarmanno

xarmanno Said:

"iPhone 15 WiFi painfully slow.: Upgraded to an iPhone15 from an iPhone X (yes, really) and ever since the wifi connection is awful. Pages that loaded perfectly on the same WiFi with my iPhone X, will load very slow if at all. More often than not, I end up getting frustrated with the slowness that I just exit out of the app or site. It’s really bad and I’m not sure if this is a settings problem or if my WiFi chip might be defective??"

-------


Troubleshooting iPhone WiFi:

A few thoughts to try:


I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


V. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]

Feb 23, 2024 11:01 AM in response to xarmanno

Turning off Apple iCloud+ Private Relay worked for me. It didn’t cause performance issues on my old iPhone 12 mini, but has done since I upgraded to an iPhone 15. Could be a coincidence as there have been reported issues with Private Relay recently (it is Apples version of VPN).


To turn off - Settings > Apple ID page (select your name at the top) > ICloud > go down to iCloud+ section > Private Relay > toggle off


Or just search Private Relay in settings and Bobs your uncle.


Soon as I made that change my internet browsing is instantly back to normal.


Id rather pay for Nord VPN for encryption rather than have performance issues from iCloud+ Private Relay.

Nov 14, 2023 8:50 AM in response to xarmanno

I was able to find a work around, but it’s a little disappointing that Apple couldn’t handle the load effectively.


For me, the work around was disabling the VPN option within Active Armor (ATT security app). Apparently, using Private Relay and a VPN was causing the slowness and/or timeouts in page loads. Disabling VPN seems to have resolved my page load problem, and I can still utilize Private Relay.


TBH, feels like a software problem that should be corrected in a later release. Why should someone need to turn off VPN just to get a decent page load time?

Mar 31, 2024 8:06 AM in response to xarmanno

I found a solution for iPhone 15 super slow wifi.


I think the iPhone's problem is preferring for some reason 2,4 GHz over 5 GHz from your home modem.

New modems have usually band steering mode. This means your appliances can choose wifi frequencies automatically from your home wifi network.


2,4 GHz has a longer range and slower speed and it is compatible with most electronics

5 GHz shorter range and higher speed and for newer electronics


If we create 2 separate wifi one for 2,4 GHz and the other for 5 GHz, and let the iPhone connect to only 5 GHz, speeds go instantly higher.



  • Find your home modem and connect to the admin page in your internet browser.
  • You will find the address and password at the bottom of your modem
  • The address is 192.168.x.x. In my case 192.168.0.1.
  • In the admin console under WiFi, enable networks 2,4 GHz and 5 GHz
  • Name them differently and apply changes
  • In iPhone wifi settings ignore the old wifi network, and connect only to a 5 GHz network and that is it.


Video how to do it!



iPhone 15 WiFi painfully slow.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.