Why will my phone not update

My phone continuously says there was an error with my update even though it is charged and has storage.

iPhone XR, iOS 16

Posted on Oct 4, 2023 7:11 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 4, 2023 7:34 PM

Leilanicv Said:

"Why will my phone not update: My phone continuously says there was an error with my update even though it is charged and has storage."

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Updating an iPhone XR to iOS17:

You Can't. What you are looking to perform is not an option. This is because your model (iPhone XR) does not have the required hardware for this iOS version. See here: iPhone Models Compatible with iOS 17 - Apple Support


So, what to try...

Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

4 replies
Question marked as Top-ranking reply

Oct 4, 2023 7:34 PM in response to Leilanicv

Leilanicv Said:

"Why will my phone not update: My phone continuously says there was an error with my update even though it is charged and has storage."

-------


Updating an iPhone XR to iOS17:

You Can't. What you are looking to perform is not an option. This is because your model (iPhone XR) does not have the required hardware for this iOS version. See here: iPhone Models Compatible with iOS 17 - Apple Support


So, what to try...

Update Using a Computer:

Have a Computer Handy? If so, try using a computer to update. Go here: Update your iPhone Using a Computer - User Tip. If any updates are availabe, they will install, sure enough.

Oct 4, 2023 7:46 PM in response to TheLittles

Updating an iPhone XR to iOS17:

You Can't. What you are looking to perform is not an option. This is because your model (iPhone XR) does not have the required hardware for this iOS version. See here: iPhone Models Compatible with iOS 17 - Apple Support


Take another look at the document link that you posted......the XR is certainly compatible with iOS 17.



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Why will my phone not update

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