ive noticed a few months ago that $3.99 was getting taken out, i dont have any subscriptions or any apps that need a monthly payment, all i know that the money has been taken out by pentiment?
i do NOT have any app with pentiment.
please get back to me asap as i am going broke thank you!
iPhone XS, iOS 16
Hello Ella,
If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.
If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).
Regards
Giulio
Hello Ella,
If you're sure that those charges come from Apple (check your bank statement very carefully, ignoring scam messages that might be addressed to your iPhone), start reading this support page:--> Subscriptions and Billing – Official Apple Support, and check each of the first 3-4 sections.
If you cannot find the information you were looking for, please contact iTunes Store Support Team directly and explain your problem, using this specific link:--> https://getsupport.apple.com/?caller=ikb&PGF=PGF51002&category_id=SC0060&symptom_id=21084
(if you get no help, look at the bottom of the link, where you can contact them using "chat" or "phone" options).
Regards
Giulio
Sorry, but this is a user to user forum and we can't access your personal data, only you can.
Did you follow the steps in this article, to find out, for which purchases you are being charged?
If you see 'apple.com/bill' on your billing statement - Apple Support
i did, it didnt work though.
i dont know if i have done something wrong?
anyways thanks for trying to help
okay thank you
You're most welcome
why am i getting monthly charges $3.99?
