My replacement AirPod won’t connect with my other

Hi Jfrance2987,

Since your AirPods will not connect to your device, we recommend that you try the steps here: If your AirPods or AirPods Pro won't connect

To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "If you can't connect to your iPhone or iPad."

1. Update your iPhone or iPad to the latest version of iOS or iPadOS.

2. Put both AirPods in the charging case and make sure that both AirPods are charging.

3. To make sure that Bluetooth is on, go to Settings > Bluetooth.

4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, go to the next step.

5. Close the lid, wait 15 seconds, then open the lid.

6. Press and hold the setup button on the back of the charging case for up to 10 seconds. The status light on the front of the charging case should flash white, which means that your AirPods are ready to connect.

7. Hold the charging case, with your AirPods inside and the lid open, next to your iPhone or iPad.

8. Follow the steps on the screen of your iPhone or iPad.

9. If you still can't connect, reset your AirPods or contact Apple Support.

We recommend the steps above because they will show you what to do if you can't connect to your iPhone or iPad.

If you’re trying to connect your AirPods to a Mac, then we suggest that you follow the steps in the section below.

1. Update your Mac to the latest version of macOS.

2. Put both AirPods in the charging case and make sure that both AirPods are charging.

3. To make sure that Bluetooth is on, choose Apple menu  > System Settings, then click Bluetooth.

4. If your AirPods are connected, make sure that they're selected as your audio device. If your AirPods appear in the list of devices but they don't connect, click the X to the right of your AirPods to remove them from the list.

5. Close the lid, wait 15 seconds, then open the lid.

6. Press and hold the setup button on the charging case for up to 10 seconds. The status light should flash white, which means that your AirPods are ready to connect.

7. Hold the charging case, with your AirPods inside and the lid open, next to your Mac.

8. Follow the steps on the screen of your Mac.

Another step you can try can be found here: If you see an alert that says "AirPods Mismatch

If you're still experiencing the same issue, the we recommend that you contact Apple Support directly so that they can work with you to find a solution. You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service. Thank you for participating in the Apple Support Communities. Cheers!