“PROBLEM SOLVED!”
I called Apple support and we figured out how to fix this. My guess is, you all are using the Apple magic keyboard. If not, perhaps this also applies to a MacBook, etc.
Here’s how to fix it:
Go to: ACCESSIBILITY
GO to: KEYBOARDS
Go to: FULL KEYBOARD
Toggle on: FULL KEYBOARD ACCESS
It may be necessary for you to remove your iPad from the keyboard, tap the CAPS LOCK button and return it to the keyboard.
*(you might try this as your first step so you can actually see the results before the above steps)
If you find success with the above steps, I did, then please hit the UP arrow or mark this as a BEST ANSWER.
🙏 Max Berkowitz