Hi ***88y,
If you need help with setting up your Apple Watch, we recommend that you try the steps here: Set up your Apple Watch - Apple Support
To perform the steps in the article we suggested above, click and open the link, read the subheadings below, and try each step.
1) Turn on your Apple Watch and put it on
2) Hold your Apple Watch close to your iPhone
3) Hold your iPhone over the animation
4) Set up as new or restore from a backup
5) Sign in with your Apple ID
6) Create a passcode
7) Customize your settings
8) Set up cellular and Apple Pay
9) Keep your devices close as they sync
The reason why we are recommending the steps above is because they will show you how to use your iPhone to set up your new Apple Watch.
If you’re still experiencing the same issue, then we recommend that you contact Apple Support directly so that they can work with you to find a solution.
You can reach them by clicking here: Apple Support or calling the most local number in your region: Contact Apple for support and service.
Thank you for participating in the Apple Support Communities.
Cheers!