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My daughter is 11 years old and I recently purchased an iPhone 12 for her. She is on my family sharing which I control her screen time and her subscriptions. when I text her from my iPhone to her, it's in blue. She also showed me her text messages that she sent me but I never received it. What's the problem? I can't seem to solve it.
Help!
iPhone 8 Plus, iOS 12
naniofa Said:
"Not receiving text messages from my daughter: [...]She also showed me her text messages that she sent me but I never received it. What's the problem? I can't seem to solve it. Help!"
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Troubleshooting Messages:
A. Whom to Contact:
Contact your Carrier, as they are the one who provide you with the service of Messaging.
B. See what is on these links:
naniofa Said:
"Not receiving text messages from my daughter: [...]She also showed me her text messages that she sent me but I never received it. What's the problem? I can't seem to solve it. Help!"
-------
Troubleshooting Messages:
A. Whom to Contact:
Contact your Carrier, as they are the one who provide you with the service of Messaging.
B. See what is on these links:
iMessages (the ones that show up in blue bubbles) go over the Internet. To send and receive those successfully, both phones need to be connected to the Internet in some fashion. Otherwise sends time out, the phone puts up the "Not delivered" indication, and you get the option to resend the message as a SMS/MMS message.
SMS messages go over the cellular phone system and require a cellular connection, and a plan that includes text messaging. MMS messages are the same, except that they also require cellular data.
I believe that under some circumstances, the initial setup of iMessages may involve sending SMS ones.
Does each person involved have their own, unique (not shared) Apple ID?
Yes. She has her own.
Not receiving text messages from my daughter
