So I clicked on a link and a message popped up saying my computer is infected with 5 different viruses I got a TotalAV and it’s been scanning. But my computer is still not behaving it keeps lagging about and not responding to my mouse pad. I also can’t factory reset my computer due to some stuff plz help I need this for school
Showflair Said:
"My computer got a virus: So I clicked on a link and a message popped up saying my computer is infected with 5 different viruses I got a TotalAV and it’s been scanning. But my computer is still not behaving it keeps lagging about and not responding to my mouse pad. I also can’t factory reset my computer due to some stuff plz help I need this for school"
-------
That is a scam. You'll never get a virus on your Mac. And you fell for it. So, where to go from here...
Four Thoughts:
A. Uninstall Security Software:
Uninstall this Security Software. Use the Uninstaller to do so, getting the Uninstaller directly from my Developer’s site, as getting it else where may result in Malware or Spyware being installed. If you are uncertain which to download, then as the Developer.
B. Scan your Mac for Malware:
Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.
Downloads:
C. Try Using a New Administrator User:
See what happens when you create a new Administrator User and login to it and perform the above. If it works, then it is something mid configured in your current user. So, move everything over to this new user, and then delete this user you are currently logged into.
If none of the above work, then...
D. Restore from a Backup:
Do you have a Time Machine Backup of your Mac that you created prior to this? If so, restore form it. If not, then take this as a learning experience, knowing to always create a Time Machine backup of your Mac prior to making any major change to is (i.e. macOS upgrade), so that you can have something to restore your Mac from, should anything go wrong with the upgrade. Important:Create a backup prior to performing this restoration.
Showflair Said:
"My computer got a virus: So I clicked on a link and a message popped up saying my computer is infected with 5 different viruses I got a TotalAV and it’s been scanning. But my computer is still not behaving it keeps lagging about and not responding to my mouse pad. I also can’t factory reset my computer due to some stuff plz help I need this for school"
-------
That is a scam. You'll never get a virus on your Mac. And you fell for it. So, where to go from here...
Four Thoughts:
A. Uninstall Security Software:
Uninstall this Security Software. Use the Uninstaller to do so, getting the Uninstaller directly from my Developer’s site, as getting it else where may result in Malware or Spyware being installed. If you are uncertain which to download, then as the Developer.
B. Scan your Mac for Malware:
Use MalwareBytes for Mac --- This is software that searches for malware/adware. So, scan with it and then remove what is found. Once removed, uninstall MalwareBytes for Mac. Then restart the Mac.
Downloads:
C. Try Using a New Administrator User:
See what happens when you create a new Administrator User and login to it and perform the above. If it works, then it is something mid configured in your current user. So, move everything over to this new user, and then delete this user you are currently logged into.
If none of the above work, then...
D. Restore from a Backup:
Do you have a Time Machine Backup of your Mac that you created prior to this? If so, restore form it. If not, then take this as a learning experience, knowing to always create a Time Machine backup of your Mac prior to making any major change to is (i.e. macOS upgrade), so that you can have something to restore your Mac from, should anything go wrong with the upgrade. Important:Create a backup prior to performing this restoration.
Awesome thanks. I ran things by my technician at my school they say nothing was tampered with and i went through it myself as d things looks good. I just looked at my notifications and this thing popped up. It goes all the way to last night starting from 439 pm
My computer got a virus
