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Your Purchase Could Not Be Completed

iPhone XS Max, iOS 17

Posted on Oct 5, 2023 11:34 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 12:08 AM

You will have to contact the official Apple Support about that, only they can look into your personal data to find the issue.

Use this link as a start:

Apple Support Payments


Also check this article to make sure, that your payment information is still correct and complete:

If your payment method is declined in the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 6, 2023 12:08 AM in response to awaz288

You will have to contact the official Apple Support about that, only they can look into your personal data to find the issue.

Use this link as a start:

Apple Support Payments


Also check this article to make sure, that your payment information is still correct and complete:

If your payment method is declined in the App Store or iTunes Store - Apple Support

Your Purchase Could Not Be Completed

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