tunein stations not playing on apple music

i have been listening to tunein stations via my apple music acct since i first subscribed. as of two days ago when i select a tunein station an ad runs and then nothing - no audible at all. how can i get it fixed?

iPhone 7 Plus

Posted on Oct 6, 2023 4:53 AM

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Posted on Oct 7, 2023 8:33 PM

Hi


I would suggest you download the tune in app and see if it works there as it might be a issue on there servers. If that doesn’t work try contacting the station by searching the station name if they have a app. How to contact an app developer – Apple Support (AU)

Or contact tune in.

https://help.tunein.com/contact


2 replies
Question marked as Top-ranking reply

Oct 7, 2023 8:33 PM in response to kimmydnantasket

Hi


I would suggest you download the tune in app and see if it works there as it might be a issue on there servers. If that doesn’t work try contacting the station by searching the station name if they have a app. How to contact an app developer – Apple Support (AU)

Or contact tune in.

https://help.tunein.com/contact


Oct 7, 2023 7:54 PM in response to kimmydnantasket

Hi kimmydnantasket,


We'd like to share a suggestion to help with your Music app. We would recommend making sure the device is updated via Update your iPhone or iPad - Apple Support


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do.


If the device is updated, we recommend checking with Apple Support to look into this further. Thanks for using Apple Support Communities.

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tunein stations not playing on apple music

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