i cannot restore my phone on Itunes, i need to go into the store to do it

I got an important battery message saying i have a third party battery in the phone, which i do not. It wont charge and keeps restarting. I am unable to restore the phone in itunes

iPhone XR, iOS 16

Posted on Oct 6, 2023 1:40 PM

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Question marked as Top-ranking reply

Posted on Oct 6, 2023 1:42 PM

Visit an Apple Store or an Apple Authorized Reseller in your region for assistance to diagnose the problem.

And they could offer a possible solution.

(perhaps) You will first have to make an appointment due to the pandemic.

See: Contact Apple for support and service

Contact Apple for support and service - Apple Support


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i cannot restore my phone on Itunes, i need to go into the store to do it

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