Pinned Messages Gone

I went into my messages app to find that all four of my pinned conversations were unpinned and 3 of the four conversations completely wiped. The fourth conversation only had two messages in it. Even messages that I sent today are gone from the others. My messages are only set to expire after a year and I've never had this happen before. I'm on IOS 16.6.1 on iPhone 14 Pro Max.

iPhone 14 Pro Max, iOS 16

Posted on Oct 6, 2023 6:15 PM

Reply
1 reply

Oct 8, 2023 9:48 AM in response to savannahdm23

Hello savannahdm23,


There are different reasons why this may occur. We have a great support article that might help with this. Please take a look at it here: Recover deleted text messages on your iPhone or iPad - Apple Support. Follow this guidance:


"How to retrieve a deleted message or conversation

      1. In Messages, tap Edit on the conversations page. If you previously turned Message Filtering on, the Edit button doesn't appear. Instead, tap Filters on the conversations page.
      2. Tap Show Recently Deleted.

3. Choose the conversations with the messages you want to restore, then tap Recover.

4. Tap Recover Message or Recover [Number] Messages.

You need iOS 16, iPadOS 16.1, or later to recover deleted messages and conversations. You can only recover messages and conversations that you deleted within the last 30 to 40 days. If you delete a message before you update to iOS 16, iPadOS 16, or later, you can't recover that message.


Learn how to delete a message or a Messages conversation on your iPhone."



We hope this helps. Let us know if we can assist with anything else at all. Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pinned Messages Gone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.