I think my Apple ID is taken over by someone, what can I do?
Hello Apple,
My Apple ID **** hacked and taken over by someone and 2 step verification also got enabled with mobile number by the hacker. The below are some of the email I got :
****
I have noticed several suspicious activities on my account, including unauthorized login attempts and unfamiliar purchases and transactions. I want to make it absolutely clear that I am not responsible for any of these activities, and I strongly suspect that my account has been hacked.
I request immediate action from Apple to investigate and resolve this matter. I am concerned about the security of my personal information and the potential misuse of my account for fraudulent purposes.
To prevent further unauthorized transactions or changes to my account, I kindly request that you:
- Lock my Apple ID and disable any pending transactions.
- Conduct a thorough investigation into the unauthorized access and activities on my account.
- Notify me of any findings and actions taken to resolve this issue.
- Reset my account password and enable two-factor authentication for added security.
- Advise me on additional steps I should take to secure my Apple account.
I want to emphasize that I did not authorize any of the recent transactions or activities on my account, and I disclaim all responsibility for them. I understand the importance of protecting my account and personal information, and I appreciate your prompt attention to this matter.
****
Thank you for your immediate attention to this critical issue. I look forward to your prompt response and resolution of this matter.
Thanks
[Edited by Moderator]