Manage subscriptions doesn’t show me my ICloud 200GB

Hello! Why my IPhone doesn’t show me anything when I tap “manage subscriptions” but before it shows I have 200GB subscription? And also I have always little red 1 next to settings app and it tells me to update my payment details.

iPhone 11, iOS 16

Posted on Oct 6, 2023 10:40 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 6, 2023 11:16 PM

K1845 Said:

"Manage subscriptions doesn’t show me my ICloud 200GB: Hello! Why my IPhone doesn’t show me anything when I tap “manage subscriptions” but before it shows I have 200GB subscription? And also I have always little red 1 next to settings app and it tells me to update my payment details."

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Thank you for the screenshot.


Update the Method of Payment:

Note that you need at least one method of payment assigned to your Apple Account. This is because even free apps have the option to purchase items within it. So, update the information. If you don't then you will not be able to access your services. Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support


No succes?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
1 reply
Question marked as Top-ranking reply

Oct 6, 2023 11:16 PM in response to K1845

K1845 Said:

"Manage subscriptions doesn’t show me my ICloud 200GB: Hello! Why my IPhone doesn’t show me anything when I tap “manage subscriptions” but before it shows I have 200GB subscription? And also I have always little red 1 next to settings app and it tells me to update my payment details."

-------


Thank you for the screenshot.


Update the Method of Payment:

Note that you need at least one method of payment assigned to your Apple Account. This is because even free apps have the option to purchase items within it. So, update the information. If you don't then you will not be able to access your services. Go Here: Change, Add, or Remove Apple ID Payment Methods - Apple Support


No succes?...

For Financial Assistance, Contact Apple Store Support:

You need to contact Apple Support directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.

Apple Contact Info:

  • Contact Us - Choose Locations
  • Proceed from there, as necessary
  • Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

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Manage subscriptions doesn’t show me my ICloud 200GB

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