To Lotus Pilot
Thank you for your reply.
When turning my iPad on I get a black screen with white lettering telling me to "connect to support.apple.com/ ipad /restore" and a picture of a PC with a lead suggesting I connect to a PC.
I run a Windows10 PC which is telling me my updates are up to date.
iTunes is telling me "your software is the current version"
my 1m fast charging Lightning to usb cable, which for this I plug into a usb port available on the rear of the pc directly on the motherboard.
I have disabled the screen saver in Windows settings.
When attempting to update / restore my iPad (once it downloads the software, the iPad screen displays the usual white screen with progress bar. It then starts to update and then throws up the error code shortly afterwards). I then shut own the PC after disconnecting the Lightning cable and turning off the iPad. I have restarted the procedure at least 6 times but each has the same outcome.
Sorry the above is long winded, I tried to give as much detail as possible.