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Tezzalegend Author

Level 1

4 points

iPad gen 1 won’t restore

I try to restore the software, but error-1

on the iPad it starts with connect to iTunes only

it tries to do software update but finishes with the error

Posted on Aug 3, 2020 12:52 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

291,506 points

Posted on Aug 3, 2020 2:17 AM

This support page, detailing Update and Restore Errors, should be helpful in diagnosing and resolving the problem

iOS update and restore errors - Apple Support

If you’re unable to resolve the problem, I suggest that your seek assistance directly from Apple Support. You’ll find the Contact Support link at top-right of this page. Alternatively, from a working device, the Apple Support App is an efficient method of getting help and/or initiating a support case with Apple:

https://apps.apple.com/gb/app/apple-support/id1130498044

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iPad gen 1 won’t restore

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