You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Tezzalegend Author

Level 1

4 points

iPad gen 1 won’t restore

I try to restore the software, but error-1

on the iPad it starts with connect to iTunes only

it tries to do software update but finishes with the error

Posted on Aug 3, 2020 12:52 AM

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,226 points

Posted on Aug 3, 2020 2:17 AM

This support page, detailing Update and Restore Errors, should be helpful in diagnosing and resolving the problem

iOS update and restore errors - Apple Support

If you’re unable to resolve the problem, I suggest that your seek assistance directly from Apple Support. You’ll find the Contact Support link at top-right of this page. Alternatively, from a working device, the Apple Support App is an efficient method of getting help and/or initiating a support case with Apple:

https://apps.apple.com/gb/app/apple-support/id1130498044

View in context

iPad gen 1 won’t restore

Similar questions