iPad gen 1 won’t restore

I try to restore the software, but error-1


on the iPad it starts with connect to iTunes only

it tries to do software update but finishes with the error



Posted on Aug 3, 2020 12:52 AM

Reply
1 reply

Aug 3, 2020 2:17 AM in response to Tezzalegend

This support page, detailing Update and Restore Errors, should be helpful in diagnosing and resolving the problem

iOS update and restore errors - Apple Support


If you’re unable to resolve the problem, I suggest that your seek assistance directly from Apple Support. You’ll find the Contact Support link at top-right of this page. Alternatively, from a working device, the Apple Support App is an efficient method of getting help and/or initiating a support case with Apple:

https://apps.apple.com/gb/app/apple-support/id1130498044

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad gen 1 won’t restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.