I lost service on my iPhone 14 Pro

Hi all

I’m hoping that someone will tell me how to fix….

I lost service on my iPhone 14 pro last Tuesday. The only thing that looks weird is that in the settings under General the physical sim the network shows as unavailable and if I open the link it says “phone not allowed”

I have restarted, reset, tried my sim in another phone where it works. I have spoken to my provider O2 who say it’s not the sim or their network.

Please could somebody advise.

Thanks in advance

[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Oct 7, 2023 6:47 AM

Best reply

Civic68

Level 1

8 points

Posted on Nov 16, 2023 12:00 PM

I have exactly the same problem. It worked fine for two weeks though. Carrier says that everything is ok. I checked with a couple of websites which check whether your phone is blocked and both came up ok. Tearing my hair out right now..

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I lost service on my iPhone 14 Pro

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