Preparing to transfer
I am trying to set up my new iPhone at it is stuck on
preparing to transfer
what should I do
Question marked as
User profile for user:
Matthew_J5
User level:
Community Specialist
Hi there Anas1987om,
Thank you for posting to Apple Support Communities.
If you're still having a problem with Quick Start, it's recommended that you restart both devices to then try again.
It's important to leave the devices near each other. It's important to keep the devices connected to power using a 12W or higher power adapter through the migration process.
See here: Use Quick Start to transfer data to a new iPhone or iPad - Apple Support
If you continue to have an issue, contact Apple Support for additional assistance: Get Support
Take care.