Inrecoverymode wrote:
I discovered unauthorized MDM on my iPhone and contacted support but now whoever had hacked my wifi and then device, knew Inwas onto them and removed me. However I still have indications my device is somehow being managed.
now when I request a call from support, the call never rings through and I get an email “we tried to contact you”. No history of the call. Just an email. Now when I call support we get disconnected; constantly. I think I’m using an unauthorized hidden VPN. The guy has paid a lot to mess with my Apple accounts for 3 years. Anyone?
[Edited by Moderator]
Nothing posted indicates an MDM profile was loaded either by the carrier, or loaded from some other source.
Two of those screenshots are Android, not iPhone.
Two of those are services that most folks don’t have access to. Not unless they’re affiliated with a school or organization.
As for that mail error, looks like either a corruption, or maybe the mail server has changed their connection requirements. Remoce and re-add the account, and try again.
Issues ongoing for three years are unlikely to get resolved around here. You’ve undoubtedly already gotten what security advice and suggestions that are reasonably available, and have considered and have implemented all that as appropriate for your particular situation.
Specialized advice tailored to your particular personal and security situation, and direct forensic assistance of your devices just aren’t feasible via forum postings.
And the sorts of exploits you’re effectively claiming are involved here are immensely expensive and targeted, based on available information.