How to fix Bluetooth audio stuttering on macOS Sonoma with Sony Headphones

After updating to Sonoma, I can no longer use my wireless Logitech mouse or keyboard. when is Apple going to offer a solution?

I have a similar issue. Started after installing Sonoma.

I have an all-Apple setup, no "foreign" devices at all. Mac Studio M1 (2022). Magic Mouse 2, apple keyboard. Both bought with the Studio.

No problems before Sonoma. Every couple of days after that the keyboard and mouse will disconnect. After 5m they "come back".

Maddening. And booting is safe-mode seems like a cop out. Why can Apple not fix this. They should have plenty of telemetry / log info by now?

Same issues on macbook pro 2021 with Sony WH-1000XM4 headset and also AirPods 3rd Gen. Music is literally unlistenable because of skips and progressively worse lagging and buzzing. Reverting back to Ventura is unnecessarily complicated and introduces a risk of losing data. For now I have to use my phone to listen to music. I swear to god, even Ubuntu which is notoriously plagued with Bluetooth issues is offering me a flawless music experience with my headsets. My patience is running thin, apple.

I (still) have a similar issue, even after updating to the latest Sonoma 14.3.

My third party bluetooth mouse keeps disconnecting and doesn’t reconnect after it drops out after 5-10 minutes.

I also use a third party BT keyboard which somehow reconnects just fine.

I can manually pair the mouse again, but it just registers as another device each time.

So far I tried unpairing, rebooting, deleting .plist files, resetting Bluetooth using terminal but nothing works. I already spoke with Apple several times and they suggested the mouse is the issue here, but it still works perfectly on my older Mac and has always worked on this one before updating to Sonoma.

I’m pretty sure a software issue I really wish they can fix soon…

A week after installing the latest Sonoma update (14.1), the mac has lost the ability to connect to the m555b logitech mouse completely, although it can 'find' it in the vicinity. The (Apple) keyboard drops out every 20-30 minutes but comes back. Sound on the Sony WH-1000XM4 also drops out occasionally.

Same issue. I have Logitech Z207 external bluetooth speakers I use with my Mac Mini M1 (2020) and ever since Sonoma 14.1 I get terribly choppy/gappy bluetooth audio through them. Sometimes (not always?) if I power off and back on my Mini, unplug the power cable, press the power button, plug back in the Mini, and power it on it will eliminate the choppiness until I shut down or restart my Mini - and then the problem returns again.

After updating to macOS Sonoma I am not able to use Bluetooth at all: can't switch it on, can't connect devices, AirDrop is not responsive. I have a MacBook Pro.

update 14.3 did not resolve any of the Bluetooth problems! What is going on at apple?

Hi everyone.

I have a MacBook Pro M1 Pro with same bluetooth devices; Apple Trackpad, Magic Keyboard and mouse. 

Since I updated to Sonoma, every now and then they completely disconnect for 10-20 seconds and then reconnect. It's seems to get worst with time. The last update to 14.3 solves nothing.

I checked the Console app to see if Bluetooth protocole crashed, but nothing there.

I also sent a "applefeedback://" to notice them.

ed

I have the same issue. Two M555b work well with Macbook Air Monterey but are not working with Macbook Pro Sonoma 14.3. On Sonoma, the connection doesn't ask about BT code in a old fashion way.

I don't know exactly why, and have failed to find a satisfactory answer, but Bluetooth on Macs (as in all(!) Macs, from mini, to Mac Studio, MacBook Pro, any chip, any price) works fundamentally different than Bluetooth on Apple's mobile devices, like iPhone, iPad, Apple Vision Pro, etc.

It's also irrelevant whether your devices are all Bluetooth 5.0 or 5.3.

Most importantly, Mac Bluetooth is just worse at everything compared to Bluetooth on iPhones and iPads, from auto-switching, to signal strength, to the number of devices that it's possible to send and receive to.

I've discussed this topic in a lot of forums but found no true, permanent fix. Only a few workarounds that may or may not remedy the issue temporarily:

1. Try resetting your Bluetooth module. You open up the Terminal app and type in "sudo pkill bluetoothd" hit the return (enter?) key and are prompted to enter your Mac user account password. Enter the password and your Macs Bluetooth radio will temporarily disconnect for 2 seconds and then reconnect. For some this fixes the issue instantly, although rarely permanently.
2. Disconnect and shut off all Bluetooth devices except your (Bluetooth) mouse. Use the mouse for about 2 to 30 minutes until you can move the mouse around without any stuttering and lagging. Then proceed to add back the other Bluetooth devices.
3. Limit the number of Bluetooth devices you use with your Mac's internal Bluetooth down to no more than 2 Bluetooth devices connected at once. This means you run as many of your other devices through Logitech's Unifying or Bolt dongle, or other external Bluetooth receivers, and only use your headphones and either 1 bluetooth keyboard or 1 bluetooth mouse directly connected to your Mac's built-in Bluetooth.

These aren't official recommendations by Apple. They claim you can connect up to 7 Bluetooth devices to at Mac at once while noting that it depends on the specific devices and conditions. Probably not frequently transmitting devices like Bluetooth headphones or mice. Who knows. But since they have never addressed this issue, and so many(!) seem to run into Bluetooth lag issues on Macs, I wouldn't use anymore 2 devices at once.

I'm replying to my own original post: I turned the machine off and back on again, and voila the mouse was listed in settings! I have to slap my forehead on this one, as an Apple user of more than 30 years.

HI, since I've double updated MacBook Pro M2Max to Sonoma 14.2.1 and iPhone 13mini 17.2.1. It's impossible to pair (jumelage, handoff or whatever...) ...so to connect these two apple devices via Bluetooth !? Good job ! Cause, it works fine before... Because of the recent double update, I can't know wich update is concerned. It really **** me off when issues appaer after an update.

Fix that DEV. THKS

I have same issues as everyone else here. No ability to connect any USB devices. MacBook Pro M2, Sonoma 14.2.1. Nothing wants to connect. Mouse, headset, keyboard. Frustrating. Everything was fine until updating to Sonoma.

Typically get the device to show, connect button, click that, spinning, then back to connect button. Nada.

Disappointing that there still seems to be no reply about what's up, any fix, etc. Typically would mean there isn't one. Bummer.

Same here on m1 air 2020. Just updated from ventura to sonoma. Non of my BY devices work, dell travel mouse, wacom intuos tablet, cant even connect two mac together. Apple please fix this. its long overdue