How to fix Bluetooth audio stuttering on macOS Sonoma with Sony Headphones

I solved the issue with Bluetooth and Sonoma not recognizing my computer at start up. I have a 2020 iMac running Sonoma 14.2.1. My apple Magic keyboard worked perfectly but my Logitech MX Keys for Mac would not allow me to unlock the iMac upon startup. The solution was to go into System settings then Privacy and Security and turn off FileVault. I repeated the process several times and it consistently worked with my setup.

I also found a reference to this issue on the Logitech website. Here is the link:

https://support.logi.com/hc/en-us/articles/360050549434-Getting-Started-MX-Keys-for-Mac

See detailed setup #2 comments about FileVault.

I also have a MacBook Pro running Ventura 13.6.2 and the Logitech keyboard works with it even with FileVault turned on. I may soon upgrade to Sonoma and will follow up if the issue reappears.

Install the Sony Headphones connect on your Phone or tablet. Pair with the WH-1000XM4 headphones and see if there is a Sony firmware update available.

Update macOS Sonoma to its current revision of today (14.4).

Unpair and again pair the Sony headphones and see if the Bluetooth audio experience improves. I have both WH-1000XM4 and WF-1000XM4 buds and both work just fine (absolutely no stuttering or other artifacts) with Sonoma on a 2023 M2 Mac Mini Pro, a 2021 MacBook Pro M1 Pro with Ventura 13.6.5, or with my iPhone 15 Pro Max with iOS 17.4.

I have similar issues.

Historically, I find that rebooting in Safe-mode, helps to a degree. But with Sonoma, I too have issues with my Logitech m650 mouse (connected via the Bolt+ USB dongle) and my K380 keyboard. In both cases, replacing the batteries, rebooting (in Safe-mode or not) doesn't rectify the issue for long (though sometimes for an hour or two, it lessens). Rebooting, changing the Bolt+ USB dongle port sometimes helps as well.

Note, I other BT devices; but only the mouse and keyboard noted are paired constantly. I have noticed, if my Beats Studio Buds are connected, my whole setup gets really bad. But this did happen in Ventura as well, so it maybe the bandwidth needed for them that's affecting things moreso, when connected.

I have a very much similar problem, closer to what described here: Bluetooth crashes in MacOS Sonoma (M1 Mac… - Apple Community

With WF-1000XM4 (earbuds), the sound and Bluetooth crashes completely, freezing Slack before that. Instead of sound devices, I see nothing, and the keyboard sound controls show a speaker with a "Stop" sign - like there's no sound output. The "Settings" app halted when I clicked to the Bluetooth section, too, got completely unresponsive. I've had something similar before with only Logitech MX Master 3 connected - I've had a lot of trouble with the Logitech+ App after update, it did not recognize the mouse and the Accessibility settings, but after just reinstalling the app, "forgetting" the device and connecting it back again fresh it's now alright.

I'll try to re-introduce the earbuds to the macOS by re-pairing it, and let you know if it helped.

P.S. I've also just recalled that after the update, but before it started completely crashing the Bluetooth, I've had a severe and progressively worsening audio glitches when playing Baldur's Gate 3, and the Slack reported up to 1000ms sound delay. Maybe it's some kind of cumulative error, as for me, it was getting progressively worse. Currently, after re-connection, on music playback it's just lagging a little bit once in like 20–30 minutes.

I got the same issue, i did try several times connect a fenifox mini mouse and nothing! I got a macbook pro M2 pro with OS sonoma. My old mac with os el capitan works perfect! please help

14.4

14.4... issue still here i can't use my airpods max or my airpods pro with my m1 pro macbook pro. What...? And they are just ignoring this?

Just an update, I have uninstalled the Logitech Bolt application and rebooted, that and rechecking my Mouse settings in System Preferences, has improved the m650's performance. Might want to try something similar and see if it helps. Or if you can, setup a new User on your MBP and see how the performance is, compared to your normal User account. It might give you some clues.

Not sure how, but my external speaker now works fine. My Apple mouse still has problems but I've discovered that if I disconnect and reconnect it will work fine, for a while. Hopefully Apple will come out with a fix for this soon.

Similar issues since installing Sonoma. Keyboard and mouse freeze regularly. And thats a Magic Mouse 2. And it gets worse and worse. Today it got to the point where I actually cannot use the Mac with my keyboard and mouse anymore. Its a m2 air. Switching to my m1 mini for now. Also on Sonoma, but so far no issues...

The problem continues, but only with my Apple mouse. I've also discovered that, when the mouse stops functioning, it only stops when using Firefox. It continues working with other functions, such as excel and Apple preferences. It happens at random times and, again, disconnecting and reconnecting the mouse solves the problem, until the next time.

I have a similar issue. Started after installing Sonoma.

Just installed the latest update - no luck.

I've been pondering for a few months whether or not to go back to Windows.

Apple don't give me another reason please

Hey,

I am facing exactly the same issue and my Bluetooth devices are similar:

Logitech MX Master 3 is slow, and stuttering. My headphone (Sony WH-X1000M2) are irregularly disconnecting. That's a really annoying situation since it worked fine before the upgrade to macOS Sonoma.

Please provide a fix soon.

I've just received my new-to-me, refurbished 2021 MacBook Pro with Sonoma installed. So far it will not find any Bluetooth devices -- ones that work fine with my iPhone and with my old 2015 MBP running Mojave.

This is important enough that I will return the "new" MBP this week. Anything that costs over a thousand dollars ought to work.

Yep Same issue with 5 computers the same running Logitec M65 BT mouse on Mac Studios with M1 Max 2022 32GB running Ventura 13.6.1 though. The click does and does not work, so double clicking is even more frustrating!

I've gone back to a USB C mouse as I'm operating a business and it's hard enough with all the other 3rd party authentication, surveys and constant pop up distractions these days!