I can not get into my iCloud account and i no longer have the phone number associated with the account.

I no longer have my iPhone XR nor do I have the same phone number. I do motley know my password and don’t have the phone number associated with my iCloud account. I also don’t have my recovery email account bc my 2 step verification is on with the phone number I no longer have. PLEASE HELPPPP!

iPhone XR

Posted on Oct 8, 2023 4:29 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 10:26 PM

Seems your Apple ID can be used to sign-in to iCloud.

You likely used it to sign-in here to the Apple Community, and may use it for FaceTime and Messages etc.

(Apple ID is generally an email address ... you say you know the password.)


You can check if you are signed in (to your device) with your Apple ID: Sign in with your Apple ID - Apple Support


Else:

If you have another computer or device listed with the same Apple ID:

you may be able to get a verification code on that computer or device and update the phone details online:


Apple ID Log-in:

https://appleid.apple.com/


How to: Get a verification code and sign in with two-factor authentication - Apple Support

________________________________________________________________________________________


Else: If the iPhone was the only device listed in your Apple ID:


You may be able to recover your account (takes a few days) by proving your identity to Apple:

(Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password.)

How to use account recovery when you can’t reset your Apple ID password - Apple Support

____________________

If more help is needed:

Apple ID Support website (info. / support / contact options):

Apple ID - Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support

1 reply
Question marked as Top-ranking reply

Oct 8, 2023 10:26 PM in response to Sarabara278

Seems your Apple ID can be used to sign-in to iCloud.

You likely used it to sign-in here to the Apple Community, and may use it for FaceTime and Messages etc.

(Apple ID is generally an email address ... you say you know the password.)


You can check if you are signed in (to your device) with your Apple ID: Sign in with your Apple ID - Apple Support


Else:

If you have another computer or device listed with the same Apple ID:

you may be able to get a verification code on that computer or device and update the phone details online:


Apple ID Log-in:

https://appleid.apple.com/


How to: Get a verification code and sign in with two-factor authentication - Apple Support

________________________________________________________________________________________


Else: If the iPhone was the only device listed in your Apple ID:


You may be able to recover your account (takes a few days) by proving your identity to Apple:

(Use account recovery only as a last resort when you can’t sign in or reset your Apple ID password.)

How to use account recovery when you can’t reset your Apple ID password - Apple Support

____________________

If more help is needed:

Apple ID Support website (info. / support / contact options):

Apple ID - Official Apple Support


See a list of Apple phone numbers around the world

Contact Apple for support and service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I can not get into my iCloud account and i no longer have the phone number associated with the account.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.