Alarm does not work in stand-by mode

I’m having the same issue and I’m about to do a test, I’ll edit this post with the results when I’m done

Edit: I did a quick test where I set an alarm and left it (without standby mode) and it worked perfectly fine. Then, I put an alarm on and set my phone on standby mode. My screen showed that my alarm is playing but there was no sound at all! How do we get Apple to fix this?

Also had this problem that was solved by turning the “Attention aware features” setting off. To do this, go to Settings > Face ID & Passcode, then scroll down to “Attention aware features” and flip to off.

I do like the setting, however, it really needs to be separated from the volume lowering functionality. Do better Apple.

This is my experience too. I wake up late, look over at my phone which shows that the alarm is going off, but there’s no sound.

So we’re sitting here discussing this issue and we think we’ve discovered what the problem is based on other posts we’ve read.

It sounds like your phone isn’t on a stand and you’re just leaning it on its side.

when you’re in standby mode, basically touching the phone in anyway will turn the alarm off.

So what’s likely happening is your phone is vibrating when the alarm goes off, which causes it to move which causes it to turn off the alarm.

I’d report that to Apple as feedback. Seems like an irresponsible way to turn off alarms.

I am having the same issue of my alarm not working in Standby. My iPhone 15 Pro is on a MagSafe charger that holds it firmly in landscape mode suspended 3” above the base. Nothing touches the phone outside of the MagSafe ring. Does anyone know how to message Apple about this? Does contacting AppleCare seem to work?

I’m having the same issue. My iPhone XS is on charge and placed in a phone stand overnight. Last night I set my alarm and ringtone so high that everyone on my floor and the floor below me should be able to hear it. I have multiple alarms and my phone only did one of my earlier alarm which was extremely quiet and it played none of my other alarms. This morning I woke up an hour late and I clicked on the screen to see one alarm that has snoozed by itself. I’ve missed so many days I don’t know what to do!!!!!! How do we get apple to fix their mistake!

Hi EVERYONE I FIGURED IT OUT! So I’m not sure WHICH one it was because I tried Afew things but 1. I went to settings>sounds and Haptics and turned it ALL the way up. 2. On that SAME PAGE I went to haptics and switched it to play in silent mode (it was on always play but I thought y not try this) 3.SAME PAGE I turned OFF system haptics. U do those 3 THE ALARMS WILL START TO WORK ! Thank me later apples 🍎 🤞🏽☺️

Hello,

Here is the link for feedback. Everyone should use it so that it will get more attention. Be specify with your model of phone and version of iOS:

Product Feedback

Good luck.

I can confirm that I was just leaning my phone on something. But wouldn’t this happen on a stand as well if you bumped the stand or the nightstand in which it was sitting?