Level 1

18 points

Alarm does not work in stand-by mode

I just bought an iPhone 15 plus. I want to take advantage of the stand-by mode, so i charge my phone and lean it on its side. Then for whatever reason, the alarm does not work. Sometimes it makes the sound for half a second and then turns itself off. Sometimes, it makes no sound.

Alarms, which wake people up to go to work, should NEVER be disabled. We should be able to trust our phone to wake us up.

I have seen some explanations of haptics, and sleep mode, and whatever. Regardless of all these things, we should be able to trust our alarms

iPhone 15 Plus, iOS 17

Posted on Oct 8, 2023 4:04 AM

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BuckeyeGuy98 Author

Level 1

18 points

Posted on Oct 11, 2023 2:24 AM

yes. i did reboot the device. iphone 15 plus on iOS 17.0.3. Do Not Disturb is on. Phone is connected via USBc charger. Phone is on it's side so i can view time and calendar. sound is turned off. Haptics set to Play in Silent Mode. The alarm makes a sound for half a second and then disables without me touching the phone at all (not snooze, it just turned off completely). I am setting the alarm on an older iPad so I am not late to work. Most mornings, the phone makes no sound at the alarm time.

If i turn off the stand-by mode, the alarm works as usual. [OR- If i turn off the haptics, the alarm works as usual. iPhones are sounding alarms when the phone is in silent mode, or even powered off (because alarms are important). there should be no haptics or stand-by setting which could disable an alarm without touching the screen. I have seen other people posting about this exact problem on other threads. I am hoping Apple will see us all complaining about missing work because of their glitch and finally fix it.

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28 replies

BuckeyeGuy98 Author

Level 1

18 points

Nov 29, 2023 1:50 AM in response to sw0rdfish

I hoped posting it here would solve the issue, but i do not think they look here. nobody wants to fix this. I suggest you make your own thread about this problem. maybe if there are more threads, somebody might notice us

imaan104

Level 1

18 points

Nov 30, 2023 1:03 AM in response to BuckeyeGuy98

I’m having the same issue. My iPhone XS is on charge and placed in a phone stand overnight. Last night I set my alarm and ringtone so high that everyone on my floor and the floor below me should be able to hear it. I have multiple alarms and my phone only did one of my earlier alarm which was extremely quiet and it played none of my other alarms. This morning I woke up an hour late and I clicked on the screen to see one alarm that has snoozed by itself. I’ve missed so many days I don’t know what to do!!!!!! How do we get apple to fix their mistake!

imaan104

Level 1

18 points

Dec 2, 2023 2:36 AM in response to Devin5711

I’m so confused! I went to where you linked but the attention awareness feature is turned on and greyed out so I can’t turn it off. I do think that it’s the reason my alarm isn’t working but I can’t do anything. My iPhone has a faulty TrueDepth sensor and so I can’t use Face ID but why is the attention awareness feature on? And why can’t I turn it off?

imaan104

Level 1

18 points

Dec 2, 2023 4:03 PM in response to iamtonew

I’m making do with what I have at the moment, this phone is a hand me down and I’m going to get the iPhone 14 Pro Max once the 16 is out. My main concern is the alarm, this phone does what I need except for the alarm issue. Why can’t I turn attention awareness off?

BuckeyeGuy98 Author

Level 1

18 points

Dec 4, 2023 3:33 AM in response to MrBill3

I followed the link and posted this:

iOS version 17.1.2

When my phone (15 plus) is charging and in standby mode (which is how many users sleep), the alarm does not work properly. Sometimes I hear it for half a second and then it shuts off. sometimes it makes no sound at all

I have read many comments in apple discussions. Some say it is haptics, some say it is attention awareness. regardless, it is quite irresponsible for a phone's alarm to be affected by some setting that is not listed in the alarm or stand-by. How many people should be late for school/work until you fix this?

BuckeyeGuy98 Author

Level 1

18 points

Oct 28, 2023 7:24 PM in response to sw0rdfish

A lot of people are having this issue. It is irresponsible. Now, how do I report this to Apple? i have no idea how to do feedback

JFin89

Level 1

8 points

Nov 8, 2023 3:31 PM in response to BuckeyeGuy98

My alarm will go off according to the screen but will NOT make any noise and mine is on a stand!

iamtonew

Level 1

10 points

Nov 13, 2023 3:08 AM in response to JFin89

Mines is also on a stand and doesn’t go off in stand by mode

Nov 24, 2023 5:06 AM in response to JFin89

This is my experience too. I wake up late, look over at my phone which shows that the alarm is going off, but there’s no sound.

Dec 1, 2023 7:24 AM in response to Devin5711

Good idea! Yeah I can see this solving the problem..

Dec 21, 2023 1:44 PM in response to sw0rdfish

I can confirm that I was just leaning my phone on something. But wouldn’t this happen on a stand as well if you bumped the stand or the nightstand in which it was sitting?

MDGlass

Level 1

8 points

Mar 17, 2024 4:04 PM in response to Devin5711

Thanks for this! While it doesn’t solve all the alarm deficiencies, it at least keeps the alarm ringing. Very appreciated!

Feb 16, 2024 11:58 PM in response to BuckeyeGuy98

💡 Solution: In order for morning alarms to ring while your iPhone is in StandBy Mode, make sure to set a “Sleep | Wake Up” alarm in the Clock or Health App for the time you want instead of setting a normal alarm. This worked well for me. The alarm plays loud and clear and the UI in StandBy includes a large snooze button, stop button, and even a nice good morning message. Hope that helps! :)

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Alarm does not work in stand-by mode