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My 0.5 isn’t working on my iPhone 13 Pro max

My 0.5 camera mode used to work until my phone fell and it stop working but my cameras isn’t broke or anything

iPhone 13 Pro Max

Posted on Oct 8, 2023 7:00 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2023 7:26 AM

More than likely, the camera mechanism is damaged due to the drop / impact to the iPhone.

-----

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

1 reply
Question marked as Top-ranking reply

Oct 8, 2023 7:26 AM in response to Tragicyt1

More than likely, the camera mechanism is damaged due to the drop / impact to the iPhone.

-----

(1) Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


(2) If that does not help, then contact 👉 Official Apple Support OR you can always get your iPhone examined at the Apple Store 👉 Genius Bar Reservation and Apple Support Options or at an Authorized Service Center for further diagnosis and evaluation.


Axel F.

My 0.5 isn’t working on my iPhone 13 Pro max

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