Apple fitness family sharing problems

I have shared my fitness + subscription with my wife but she cannot access any of the workout videos ?

Posted on Oct 8, 2023 8:23 AM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 1:02 PM

Hi Metalmonti,


For help with sharing Apple Fitness+ with your wife, check out the requirements and information below found in the article here: Subscribe to Apple Fitness+ - Apple Support


"Share your Apple Fitness+ subscription with Family Sharing


When you subscribe to Apple Fitness+ or Apple One Premier, you can use Family Sharing to share your subscription with up to five other family members. Your family group members donʼt need to do anything—


Apple Fitness+ is available to them the first time they open the Fitness app after your subscription begins, as long as they have an Apple Watch Series 4 or later. If a family member has an Apple Watch, but no iPhone (because their Apple Watch was set up by a family member), they can still use Apple Fitness+ with Apple TV or with an iPad.


Note: To stop sharing your Apple Fitness+ subscription with a family group, you can remove a member from a Family Sharing group. See Add or remove Family Sharing members in the iPhone User Guide."


You can also be sure the setting on your device are correct with the steps below found in this article: Share Apple and App Store subscriptions with family members on iPhone - Apple Support


"Share App Store subscriptions

You can choose which eligible App Store subscriptions you share with family members. For information about the App Store, see Get apps in the App Store on iPhone.

  1. Go to Settings  > [your name] > Subscriptions.
  2. Do either of the following:
    • Share all new subscriptions: Turn on Share with Family. When you purchase a new subscription that’s eligible for sharing, it’s shared with your Family Sharing members by default.
  • Change the settings of a specific subscription: Tap a subscription, then turn Share with Family on or off.
    • If you don’t see Share with Family, the subscription isn’t eligible for sharing."


Should the issue remain, check and complete all steps outlined here: If you can't find your family's shared apps and content - Apple Support



Reach out to Apple Support directly if she's still unable to access the content after completing all the above steps and recommendations. You can reach out here: Get Support


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 9, 2023 1:02 PM in response to Metalmonti

Hi Metalmonti,


For help with sharing Apple Fitness+ with your wife, check out the requirements and information below found in the article here: Subscribe to Apple Fitness+ - Apple Support


"Share your Apple Fitness+ subscription with Family Sharing


When you subscribe to Apple Fitness+ or Apple One Premier, you can use Family Sharing to share your subscription with up to five other family members. Your family group members donʼt need to do anything—


Apple Fitness+ is available to them the first time they open the Fitness app after your subscription begins, as long as they have an Apple Watch Series 4 or later. If a family member has an Apple Watch, but no iPhone (because their Apple Watch was set up by a family member), they can still use Apple Fitness+ with Apple TV or with an iPad.


Note: To stop sharing your Apple Fitness+ subscription with a family group, you can remove a member from a Family Sharing group. See Add or remove Family Sharing members in the iPhone User Guide."


You can also be sure the setting on your device are correct with the steps below found in this article: Share Apple and App Store subscriptions with family members on iPhone - Apple Support


"Share App Store subscriptions

You can choose which eligible App Store subscriptions you share with family members. For information about the App Store, see Get apps in the App Store on iPhone.

  1. Go to Settings  > [your name] > Subscriptions.
  2. Do either of the following:
    • Share all new subscriptions: Turn on Share with Family. When you purchase a new subscription that’s eligible for sharing, it’s shared with your Family Sharing members by default.
  • Change the settings of a specific subscription: Tap a subscription, then turn Share with Family on or off.
    • If you don’t see Share with Family, the subscription isn’t eligible for sharing."


Should the issue remain, check and complete all steps outlined here: If you can't find your family's shared apps and content - Apple Support



Reach out to Apple Support directly if she's still unable to access the content after completing all the above steps and recommendations. You can reach out here: Get Support


Cheers.

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Apple fitness family sharing problems

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