The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
My brand new MacBook Air M2 I just buy is showing the wrong date of purchase back to 1985, I am not sure if this is a known glitch or some type with support, is anyone know what's going on?
MacBook Air 15″
Fecha de compra: 1 de enero de 1985
MacBook Air 15″, macOS 14.0
Where are you seeing it? Your original purchase receipt will be the document to depend on.
However: Official Apple Support
Talk to Apple; errors can be corrected.
I check if the device was stolen and it was not also contacted support they told me restore my device
Talk to Apple
How convenient of the seller to lose the receipt right when he shipped it to you.
This sounds strange to me.I would want to return the device and get my money back.
I saw it when I accessed my support page on my device, unfortunately the person sold me dont have the receipt any longer he lost at the moment he shipped the device to me the weird thing is that when received the computer all coverage was ok and whenI update to Sonoma the coverage details change to 1985
I did they couldn't give me a straight answer
expired coverage
