intermittent speaker on iPhone 14 pro max
intermittent speaker on iPhone 14 pro max
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User profile for user:
Chris_V89
User level:
Community Specialist
Hey there laverne224,
Thanks for reaching out to the Apple Support Communities.
If having issues with the speakers on your iPhone not working as expected, give the steps listed in the following resource a try that can help: If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
Follow these steps
1. If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
2. Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.
If you want to try more steps on your own
If you prefer, here are some more steps you can try on your own. After following these steps, you might still need to contact Apple Support to discuss service options.
1. Remove all screen protectors, films, or cases from your device.
2. Check the speaker opening to see if it's blocked or dirty. On iPhone only, make sure that the receiver isn't blocked or dirty.
3. If necessary, clean the speaker or receiver opening with a small, soft-bristled brush. Make sure that the brush is clean and dry.
4. Go to Settings > Sounds (or Settings > Sounds & Haptics), and drag the Ringer and Alerts slider back and forth a few times. If you don't hear any sound, or if your speaker button on the Ringer and Alerts slider is dimmed, your speaker might need service.
5. If you hear sound, try making a call with your iPhone and turn on speakerphone. On iPad or iPod touch, make a FaceTime call. If you still can't hear, or hear static or crackling, then your network or reception could be the issue. Try to call again later, or from a different location.
If the issue persists after going through the steps above, provide us with more details on what's going on with the speakers on your iPhone, along with the iOS version you're working with, and we'll continue from there.
Have a great day!