IPhone randomly turns off speaker mode

Anyone else having their Iphone (running V17.0.2 on Iphone 12) switching speaker mode off randomly?


iPhone 12 Pro

Posted on Oct 8, 2023 10:38 AM

Reply
4 replies

Oct 9, 2023 1:44 PM in response to Beskolnick3

Hello Beskolnick3,


Thank you for reaching out to Apple Support Communities.


It sounds like you are running an older iOS version.


Let's back up and update using these steps:


"Update your iPhone or iPad wirelessly

  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.
  5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


Additional details can be found here: Update your iPhone or iPad


If the issue persists, can you provide a few more details? Does this happen only during phone calls? Do you experience this with FaceTime as well? Also, are you using a screen protector?


Cheers!


Oct 9, 2023 4:58 PM in response to Beskolnick3

Thanks for those details Beskolnick3,


Have you been able to update to iOS 17.0.3 and test again?


If not, let's go ahead and complete those steps first. If you have updated, but not seen any improvement, you can connect with Apple directly to report the behavior using either Get Support or if you're in a region without direct support options, you can also Contact Apple for support and service.


Hope that helps.


Take care.


Oct 9, 2023 3:10 PM in response to Omar_A1

Thanks for the quick reply as it is much appreciated


I am running on an Iphone 12 with iOS version 17.0.2


I don't use facetime much but this happens when i am simply on a phone call with another individual (either they are on a landline or a cellular..


No pattern to the timing...just out of the blue it will convert to phone mode from speaker mode.


Any thoughts would be most welcome


Brett

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

IPhone randomly turns off speaker mode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.