outside temperature does not stay on new Apple Watch series 9

I just received and set up an Apple Watch Series 9. Sometimes the outside temperature shows as it should, other times it does not. Is there a setting I’m missing?


Apple Watch Series 9, watchOS 10

Posted on Oct 8, 2023 2:17 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 9, 2023 2:57 PM

Hello Sky765,


If the Weather app isn't working on your new Apple Watch, then we'd follow these related steps for a solution: If the Apple Watch Weather complication isn't working


If the Apple Watch Weather complication isn't working

Learn what to do if weather data on your Apple Watch isn't loading or shows "--".

Reset your iPhone settings

Follow these steps:

1. On your iPhone, open the Settings app, then tap Privacy & Security > Location Services.

2. Scroll down and tap Weather.

3. Under Allow Location Access, tap Never, then tap your original setting.

4. Check whether the issue is resolved.

If weather data still doesn't load, try these steps:

1. On your iPhone, open the Settings app, then tap General > Transfer or Reset iPhone.

2. Tap Reset > Reset Location & Privacy.

3. If prompted, enter your passcode and reset.

4. Check whether the issue is resolved.


If these don't resolve the issue, then it would be best to contact Apple Support directly: Get Support They will need to take it from here.


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 9, 2023 2:57 PM in response to Sky765

Hello Sky765,


If the Weather app isn't working on your new Apple Watch, then we'd follow these related steps for a solution: If the Apple Watch Weather complication isn't working


If the Apple Watch Weather complication isn't working

Learn what to do if weather data on your Apple Watch isn't loading or shows "--".

Reset your iPhone settings

Follow these steps:

1. On your iPhone, open the Settings app, then tap Privacy & Security > Location Services.

2. Scroll down and tap Weather.

3. Under Allow Location Access, tap Never, then tap your original setting.

4. Check whether the issue is resolved.

If weather data still doesn't load, try these steps:

1. On your iPhone, open the Settings app, then tap General > Transfer or Reset iPhone.

2. Tap Reset > Reset Location & Privacy.

3. If prompted, enter your passcode and reset.

4. Check whether the issue is resolved.


If these don't resolve the issue, then it would be best to contact Apple Support directly: Get Support They will need to take it from here.


Cheers!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

outside temperature does not stay on new Apple Watch series 9

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.