My facetime activation unsuccessful


How to recover facetime


iPhone 11, iOS 17

Posted on Oct 8, 2023 6:45 PM

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Question marked as Top-ranking reply

Posted on Oct 9, 2023 3:40 PM

Hello saihteryggh,


If you're unable to activate FaceTime on your device, please check out this link, which explains what to do, and may help: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone


To use either iMessage or FaceTime, you need to activate them on your iPhone. If you see an error message when you try to activate, follow these steps.

When activating iMessage or FaceTime, you might see one of these messages:

* Waiting for activation
* Activation unsuccessful
* An error occurred during activation
* Could not sign in, please check your network connection
* Unable to contact the iMessage server. Try again.

What you need before you sign in

* Make sure that you’re connected to a cellular data or Wi-Fi network. 
* Make sure that your device has the latest version of iOS or iPadOS.
* Make sure that your time zone is set correctly. Go to Settings > General > Date & Time.

If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.

If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.


Thanks!

2 replies
Question marked as Top-ranking reply

Oct 9, 2023 3:40 PM in response to saihteryggh

Hello saihteryggh,


If you're unable to activate FaceTime on your device, please check out this link, which explains what to do, and may help: If you can’t turn on or sign in to iMessage or FaceTime on your iPhone


To use either iMessage or FaceTime, you need to activate them on your iPhone. If you see an error message when you try to activate, follow these steps.

When activating iMessage or FaceTime, you might see one of these messages:

* Waiting for activation
* Activation unsuccessful
* An error occurred during activation
* Could not sign in, please check your network connection
* Unable to contact the iMessage server. Try again.

What you need before you sign in

* Make sure that you’re connected to a cellular data or Wi-Fi network. 
* Make sure that your device has the latest version of iOS or iPadOS.
* Make sure that your time zone is set correctly. Go to Settings > General > Date & Time.

If you're using an iPhone, you need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.

If a prompt appears stating "Your carrier may charge for SMS messages used to activate FaceTime and iMessage", tap "OK" to allow possible SMS charges.


Thanks!

Oct 25, 2023 1:26 AM in response to Brittany1416

Good Morning Dear saihteryggh

i was having same problem for days with no clear answer and the problem wasn't solved my carrier was saying everything is clear on it's side same as apple and they were right everything is good on both sides please try my method lets get started

1- add your mobile number to your icloud by going to settings and press on icloud icon at top choose sign-in & security option and then edit and add your mobile number (in your case you will face problem saying your number not available for facetime and iMessage don't panic my firend)

-2 go to Facetime & iMassege and turn it on i will say {your carrier may be charge you for using this service} press ok

-3 it will start saying to you waiting for activation at mose hopefull case scenario you will wait 24 and in this time i should be activated [bad truth it wont] if it didn't activate and it wont activate here is my method kicking in for your facetime and imassege to activate the system make sure number you provided is same number in your phone and it is allowed from your carrier all this method is [automated] no human element happens in it it is done by system and clearly their is a problem in this [automated] method so kindly what you will do the number that used to recive massege from your sim to activate the facetime and imassege is this number (447786205094) so you have to do it your self by typing this number and send normal sms to it [write anything in it dosen't matter we just want the server to see that this is you and validate your number under what criteria they uses] by doing this manual you force the system to skip waiting error because you added the human element and kicked out the automated from the image after you do it just shutdown your mobile and start it again after 20 secounds and here we are problem solved

sorry for being so specific but I am helping you because i was in your shoes and really i got so tired doing it formal way by making carrier team try to fix it and apple team and they couldn't see the problem where it is luckly iam a cybersecurity analyst and network designer my self so i take the problem and start analysing it my self according to information given by both great teams and try to fix it for my self and it did work and here is images to prove the integrity of my method

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My facetime activation unsuccessful

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