Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

This worked!! Got my grandmas voicemails back thank you!!!!

Awful update took away voicemails from deceased loved ones and turning off the live voicemail feature and restarting hasnt brought them back. I am not happy Apple…

Simple fix and voicemail preservation tip.

Simple fix that worked for me:

—I updated to 17.5.1

—then I turned my phone off

—waited a full minute

—turned phone back on

—navigated to VMail in the native Phone app (which was empty even of a VMail from today!! [angry panic])

—but I kept the VMail area open and it suddenly began filling up with all of my old (and new) VMails

VMail Preservation Tip: Save precious VMails and ensure they are backed up to iCloud using the Voice Memos app

1—navigate to the VMail area of the iPhone app

2—tap open the VMail you want to preserve

3—tap the “Share” icon (square with up arrow)

4—ignore the top row of options that appear (for sharing via text)

5—focus on the second row of app icons and scroll horizontally to find the Voice Memos app—if found move on to step 7

6–if the Voice Memos icon is not in the Apps row, scroll to the end of the row and tap “More”, then scroll down the new list that appears until you find it

7—once you find the Voice Memos app, tap it and that’s where you name and save your VMail to preserve it

8—**be sure to include the Voice Memos app in your cloud backups** (settings > iCloud > Apps Using iCloud > Show All > toggle on Voice Memos)

Notes

—your original VMail will remain in the VMail area—this process just saves a copy of it to Voice Memos

—deleting the actual VMail will NOT effect the copy saved to Voice Memos— this means you can clean out your VMail list and still have a copy saved

—be sure Voice Memos is being backed up to iCloud (step 8 above)

What did they do for you? I went to Apple yesterday and they told me I had to call my carrier (T-mobile). Please let us know. Thanks so much

What did you do to recover them!? My voicemails from my late grandparents are gone.

This is exactly what I'm trying to find out. I've had the same message for almost 20 years now, not as significant as yours but just something dumb I said into my phone to test out the voicemail that turned out to make friends laugh, and I kept it forever. As of today, it only repeats the section of the original message containing my name, like an voive-prompt edit. Have you found an answer?

I have my deleted spam and telemarketers voicemail but the ones I SAVED are GONE.

i did NOT erase it. This happened during the last 2 updates.

i have precious calls that I’ve kept for years. Now it’s all gone.

The trashed voicemail are there instead

FOUND A SOLUTION!

This exact same thing happened to me, after trying the other solutions like waiting for a few days for messages to re-appear, as well as turning-off live voicemail and restarting the phone, nothing was working.

I resolved to begin backing up my voice-memos which hadn't been deleted, and downloaded a mac app that allows users to access their data from various apps on their iPhones called 'iMazing'. I googled and there a bunch of others, but when I did a backup through this software, I found all my voicemails accessible and listed under the voicemails tab of the app!

I had to buy their 'pro' subscription in order to export more than 1 voicemail but this solution worked for me

I just updated my phone 3 days ago and today I see all of my voicemail messages are gone. My dad died last year and those were the last recordings of his voice I had. Apple get it together please and fix this. I was on the phone with you and Verizon for an hour and had no solution. I tried the option below and nothing, please take ownership and fix this.

Try scrolling a bit further down

Can you tell me what exactly you did to retrieve the lost vm? Thank you

All mine suddenly came back with 17.2.1 update last night!! I hope yours do as well!!

What worked for you? Will you please share the remedy for retrieving old missing voicemails that worked for you?

Thank you.

Didn’t work for me.