Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

I spoke to Apple already. They opened up a case. They said they know of this issue and the engineers know, and they will fix it. It’s in the system, but for some reason, the update did not push it over so they told me give it by Thursday.

Same. I had a vmail saved from a deceased friend; it's no longer there - no voicemails were saved past January '23. I tried turning off live v-mail and restarted my phone to no avail.

i lost my daughter’s voicemails I cherished so much!! This is super upsetting my baby girl passed away 3 years ago. This update is horrible. I’m seriously having panic attacks. I turned off the live voicemail toggle restarted my phone. And nothing. I honestly don’t know if I can go on without hearing her voice. It’s all I had to hear her when I wanted to. Apple took no consideration on people having saved voicemails from loved ones gone. I miss my little girl so much. This isn’t a carrier thing it’s an Apple thing and they should be ashamed to have done this to so many people like me.

didn't work. toggled off. restarted. toggled on. restarted. toggled off. restarted. still gone.

Someone please answer with the solution to

retrieving lost voicemails. We are all desperate to get them back!!

I just lost ALL my irreplaceable voicemails after installing the 17 iOS/Live Voicemail feature. My carrier (T-mobile) nor Apple Support have done anything to help. They keep pointing fingers at the other. I've spent the last 2 hours so sick over this. I've tried everything on this community page over and over again and they are not coming back. PLEASE HELP!

I am absolutely heartbroken. I have been sitting on the couch sobbing because the voicemails are gone that my father left me. He died last month. I just did the update having no idea this would happen. I am devastated. Please, if anyone knows how I can retrieve these, please share. 💔

Hi lauri91,

Are you following the steps in the link below to check your voice messages?

Check your voicemail on iPhone

To perform the recommended troubleshooting steps via the link above, complete the steps in the section titled "Play, share, or delete a voicemail message."

Siri: Say something like: “Play the voicemail from Eliza.” Learn how to use Siri.

Or do the following:

1. Tap Voicemail, then tap a message.

2. Do any of the following:

* Play the message: Tap .

* Messages are saved until you delete them or your carrier erases them.

* Share the message: Tap .

* Delete the message: Tap .

* Important: In some countries or regions, deleted messages may be permanently erased by your carrier. Your voice messages may also be deleted if you change your SIM card.

To recover a deleted message, tap Deleted Messages, tap the message, then tap Undelete.

We recommend the steps above because they will show you how to check the voicemail on your iPhone.

If you’re still experiencing the same issue, then we suggest that you contact your wireless carrier for continue support.

As for dictation not working as expected when sending text messages, check out the link here: Dictate text on iPhone.

Please let us know the outcome after giving the above steps a try.

Thanks for using the Apple Support Communities.

Cheers!

I have the same issue....and exact same situation with my Dad....did you ever find a resolution. The "turn off, turn on" live messages did nothing.

Did you ever find a solution???

I did the erase all settings and set my phone back up with my last back up previous to the update that deleted all my voicemails, but only some of them came back. None of the ones from my loved ones that passed but all the useless spam ones or non important ones. And on top of that it erased almost all my safari tabs I had open so lost things I was watching or researching and can’t remember what they all were so it was a risk that not only didn’t pay off but made me lose more important stuff and a complete waste of time! Why would only some of my voicemails return but not all of them!? I have cried so much over this it’s devastating

I had the same issue and while Apple acknowledged that it was an issue with the update and they couldn’t remedy it as of yet, one helpful person I spoke with suggested I go to the keypad and press down the number 1 until it prompts you to check your voicemail. I typed in my code and found the 30 voicemails that were lost. Because I was able to play them back but unable to export them, I played each one back on speaker and used my son’s phone to record voice memos of each voicemail. Then I saved them to my files and will have forever. Hope this helps you

Same with me. My deceased father’s VMs are gone.

I called my VM and it says I have 34 voicemails. I plan on recording these on my phone in order to save them. It’s not the best work around but it’s better then them being lost.

Thank you this worked!!!!