Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

I found a way that worked! I erased all settings and restarted my phone back to factory settings. Then in the setup I clicked the option to restore phone from most recent back up. Thankfully it had backed up over night just a few hours before this all happened! Once that process was completed I only got some of my voicemails back, but then magically a few days later all of them were back! It just took time for them all to download again. I did lose some photos and safari pages I had open but that’s a price I’m willing to pay to get my loved ones Vm back who have passed away. If you try this, and it still doesn’t work or you don’t wanna risk resetting your phone another suggestion that was made was to call into your voicemail. The old-fashioned way using *86 and they should all be there and then you can play them and maybe record them on another device to save. Also for future reference I was told by an apple genius you can email voicemails to yourself. So any really important ones from here on out I will be doing that!

I had the same issue and while Apple acknowledged that it was an issue with the update and they couldn’t remedy it as of yet, one helpful person I spoke with suggested I go to the keypad and press down the number 1 until it prompts you to check your voicemail. I typed in my code and found the 30 voicemails that were lost. Because I was able to play them back but unable to export them, I played each one back on speaker and used my son’s phone to record voice memos of each voicemail. Then I saved them to my files and will have forever. Hope this helps you

FOUND A SOLUTION!

This exact same thing happened to me, after trying the other solutions like waiting for a few days for messages to re-appear, as well as turning-off live voicemail and restarting the phone, nothing was working.

I resolved to begin backing up my voice-memos which hadn't been deleted, and downloaded a mac app that allows users to access their data from various apps on their iPhones called 'iMazing'. I googled and there a bunch of others, but when I did a backup through this software, I found all my voicemails accessible and listed under the voicemails tab of the app!

I had to buy their 'pro' subscription in order to export more than 1 voicemail but this solution worked for me

Please do what someone suggested in this thread. It worked for me!

go to Phone in settings

turn off live VM

then turn off and restart phone

I was overjoyed to see ones as old as 2012 just reappeared one by one. 🍀 good luck!

I had the same issue and while Apple acknowledged that it was an issue with the update and they couldn’t remedy it as of yet, one helpful person I spoke with suggested I go to the keypad and press down the number 1 until it prompts you to check your voicemail. I typed in my code and found the 30 voicemails that were lost. Because I was able to play them back but unable to export them, I played each one back on speaker and used my son’s phone to record voice memos of each voicemail. Then I saved them to my files and will have forever. Hope this helps you

If you get the smaller update afterwards, ios 17.4.1, for bug fixes and stuff... it brought my voicemails back, but i also turned off live voicemails before hand so im not sure if that had anything to do with it. It was a quick update and recovered anything i had lost!

Simple fix and voicemail preservation tip.

Simple fix that worked for me:

—I updated to 17.5.1

—then I turned my phone off

—waited a full minute

—turned phone back on

—navigated to VMail in the native Phone app (which was empty even of a VMail from today!! [angry panic])

—but I kept the VMail area open and it suddenly began filling up with all of my old (and new) VMails

VMail Preservation Tip: Save precious VMails and ensure they are backed up to iCloud using the Voice Memos app

1—navigate to the VMail area of the iPhone app

2—tap open the VMail you want to preserve

3—tap the “Share” icon (square with up arrow)

4—ignore the top row of options that appear (for sharing via text)

5—focus on the second row of app icons and scroll horizontally to find the Voice Memos app—if found move on to step 7

6–if the Voice Memos icon is not in the Apps row, scroll to the end of the row and tap “More”, then scroll down the new list that appears until you find it

7—once you find the Voice Memos app, tap it and that’s where you name and save your VMail to preserve it

8—**be sure to include the Voice Memos app in your cloud backups** (settings > iCloud > Apps Using iCloud > Show All > toggle on Voice Memos)

Notes

—your original VMail will remain in the VMail area—this process just saves a copy of it to Voice Memos

—deleting the actual VMail will NOT effect the copy saved to Voice Memos— this means you can clean out your VMail list and still have a copy saved

—be sure Voice Memos is being backed up to iCloud (step 8 above)

If iOS17 screwed up your carriers voicemail's, go to settings,phone,live voicemail…,turn it off!! Restart your phone.

Turning off live voicemail fixed this issue for me and my old voicemails came back.

I went to the Apple Store and got help

First, shut off your phone then turn it on. Second, press and hold the number 1 on your phone dial pad. Put in your voicemail password when prompted. My voicemails appeared. I hope this works for you.

I thought mine were lost too but after trying what a few people suggested- I was able to access them the “old-fashioned “ way by calling voicemail and playing them. They were there and not really lost but now I’m trying to figure out how to download or do something so that I don’t need to access them in that inconvenient way.

This is what I did: go to settings—phone—live voicemail- toggle to “off”- turn phone off - restart phone- go to voicemails. At this point, the voicemails didn’t appear but something new appeared- an option to call voicemail to listen to messages. All of my old voice messages that I had not deleted were there. I hope this helps a lot of you who think they lost special voicemails. I too was heartbroken when I thought mine were lost. Good luck🙏🏻

I had same problem and did the suggested fix of turning live voicemail off and restarting my phone. It didn’t work the first time but turned livevoicemail on again then turned it off, turned my phone off for about 15 minutes turned it back on and after about 20 minutes I noticed my old voicemails started coming back a few at a time.

Press and hold 1 and it will dial your voicemail where all the messages are still stored and can be played.

Hopefully Apple fixes soon though so they’re all listed again and easily accessible.

Update a few hours later! After racking my brain, not being tech savvy, and scouring the web for days to recover my lost voicemails from updating my iPhone OS last week, I just said screw it and decided to do another OS update and see what happens. Kind of like a "turn your phone off/back on/reboot" thing. Sources online say it could be a glitch when updating your OS so I tried another OS update to see what happens (and hopefully not lose more stuff) and Voila!! Many voicemails came back!! Like over 170! I know it's not all of them but I'm very happy to get these. I made sure I was home, plugged in to power, and on my homes wi-fi. Also, many voicemail messages came back with "unknown" as the names so maybe they'll update themselves over time (hopefully) and more voicemail messages will come back BUT I'm super happy I got what I got. Maybe try another IOS update. Best of luck everyone.

I called my AT&T and spoke with the TECH Team person who had me go in and reset my network settings with him and I got all my voicemails back. He said be sure to not just speak to customer service but the TECH team who will know what to do.