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Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

After the first 17 IOS update I would have to click on my voicemail a couple of times for it to show up. I just downloaded the new 17 and now I can’t get my voicemail at all. It’s empty. I know it’s not empty. I had messages in there prior. Plus iPhone 14 pro notified me that people left messages but I can’t find them, when I go to my messages, there is nothing in there. It sounds like this whole 17 iOS and voicemail is a mess. Also my voice texting is being very weird. I have to hit it like five times for it to work. I’m sure I’m missing something else. That’s weird about these updates.

I feel horrible for the people that are deaf and the mess these updates caused them! if anybody has any idea how I should fix this? Please let me know.


[Re-Titled by Moderator]

iPhone 14 Pro, iOS 17

Posted on Oct 8, 2023 9:35 PM

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Posted on Dec 15, 2023 6:40 PM

I was saving my father’s voicemails because he’s very sick and may not be with us for much longer. The new iOS deleted his voicemails. I’m heartbroken because he can’t leave me voicemails any longer. If anyone knows anything I can do, please let me know!

162 replies

Dec 29, 2023 6:19 PM in response to lauri91

I am also having this problem, along with many others, since the last update.

A voicemail that is evidence in a formal complaint has been deleted by my iPhone despite definitely being saved. Not as important as some stories on here but still significant.

I am yet to try turning off “live voicemail” as I can’t find this in my settings? I am using an iPhone 11?

Jan 29, 2024 7:11 PM in response to lauri91

For some reason every single voicemail from this year & all of 2023 disappeared. It’s only showing messages from 2022 & the years before that…. It’s really weird because I know someone left a voicemail today, but when I went to check it, it wasn’t there! & that’s when I realized soooo many messages have disappeared!! I did just recently do the last iOS 17 update or whatever, so I am assuming that has something to do with it, since apparently the same thing has happened to a lot of other people! I checked my iCloud & can’t find any saved voicemails, so I have no idea what to do to restore them to my iPhone!! This is really upsetting because I had sentimental & other important voicemails that are now gone….☹️ PLEASE HELP 🙏🏼

Feb 19, 2024 5:10 PM in response to lauri91

I wanted to let everyone know that I turned off the live voicemail switch-off (go to Settings > Phone > Live Voicemail (off). I didn’t recover my old voicemails. But it is working now.


The way to recover them is by deleting the phone and restoring it from an old iCloud backup. There is always the risk of not recovering the latest stuff, and also not being sure about that outcome. I haven’t decided what to do. Hope that this helps.


[Edited by Moderator]

Voicemail disappeared after last 2 updates on my iPhone 14 Pro.

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