I cannot sign in into Icloud on Mac

I can sign into the cloud via the web, iPhone but when I try to sign in into the Mac system, the system asks for email, password and then just loads and jumps back to the beginning -asking for email. I have changed my password, triple-checked the email and password, and still it does not show that the password is incorrect but simply does not proceed with logging in. Have restarted computer, updated the system, still I have this problem for over 5 months already.

MacBook Air 13″, macOS 14.0

Posted on Oct 9, 2023 1:33 AM

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Question marked as Top-ranking reply

Posted on Oct 10, 2023 6:25 AM

Hey dainis272,


Thanks for using Apple Support Communities. For issues connecting to iCloud, these steps can help: If you can't connect or sign in to iCloud - Apple Support


In addition to those steps, are you using any security software or VPN as those can block connections. If so, try disabling or temporarily removing those to see if that helps. If so, reach out to those app developers to look into this with you more: How to contact an app developer - Apple Support


You can also help to rule out third-party software causing an issue by trying to sign in while started to safe mode. Here's more information about safe mode and how to start there. Note, to exit safe mode you'll need to restart your Mac: Start up your Mac in safe mode - Apple Support


let us know how it goes.


Take care!

2 replies
Question marked as Top-ranking reply

Oct 10, 2023 6:25 AM in response to dainis272

Hey dainis272,


Thanks for using Apple Support Communities. For issues connecting to iCloud, these steps can help: If you can't connect or sign in to iCloud - Apple Support


In addition to those steps, are you using any security software or VPN as those can block connections. If so, try disabling or temporarily removing those to see if that helps. If so, reach out to those app developers to look into this with you more: How to contact an app developer - Apple Support


You can also help to rule out third-party software causing an issue by trying to sign in while started to safe mode. Here's more information about safe mode and how to start there. Note, to exit safe mode you'll need to restart your Mac: Start up your Mac in safe mode - Apple Support


let us know how it goes.


Take care!

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I cannot sign in into Icloud on Mac

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